Vidalink

Business Development Rep

• Preferably work strategically with outbound leads from medium and large companies, conducting consultative approaches that generate genuine interest in Vidalink's services.
• Actively prospect new opportunities through in-depth research, stakeholder mapping and high-impact calls, contacting prospects via WhatsApp, email and LinkedIn to identify pain points, needs and potential fit with our solutions.
• Rigorously qualify companies to ensure that only opportunities with a proper fit and aligned ICP are forwarded to the Sales Executive.
• Generate and schedule highly qualified meetings, ensuring clear alignment of expectations and context to maximize the sales team's conversion rate.
• Log and organize all activities in Pipedrive and Meetime with accuracy and discipline, ensuring predictability and consistency in the sales funnel.
• Continuously monitor your own KPIs, analyze performance, identify bottlenecks and propose improvement actions to raise results month over month.
• Stay up to date on trends in the corporate wellness and HR markets, bringing relevant insights to enrich outbound approaches, pitches and strategies.
• Actively contribute structured ideas, participating in the evolution of processes, playbooks and sales techniques, collaborating for the team's continuous improvement.

Business Development Representative

Customer Support

• The Customer Success team oversees the entire client journey from the moment clients join Vidalink, with main objectives to activate, support, grow, and retain those clients.
• The professional will be responsible for maintaining and scaling levels of contact and relationship with clients, presenting periodic performance results, identifying revenue growth opportunities within their portfolio, and working with Vidalink’s internal teams to resolve client-related issues.

Business Development Representative

Customer Success Specialist