VICI

Sales

• Meet/exceed sales goals and expectations
• Create exceptional customer experience and build lasting customer relationships
• Identify customer needs and provide styling options and tips
• Process shipment: unbox, steam, fold, and merchandise on the sales floor
• Maintain proper sales floor product representation with high level visual standards and replenishment
• Ensure sales floor is clean, organized and aesthetically pleasing at all times
• Greet and help customers while building relationships
• Place and encourage online orders on out-of-stock product for customers
• Capture email and phone numbers at checkout for every customer
• Create content for social media as requested by the Marketing Team
• Abide by all store policies and procedures and embody the VICI brand
• Prioritize work assignments and adapt to changing department or business needs
• Perform other duties as assigned in support of overall company success

Retail Sales Associate

• Deliver excellent customer service consistently
• Adhere to all store policies and procedures
• Represent and embody the VICI brand
• Maintain cleanliness and organization on the sales floor at all times
• Ensure the sales floor meets visual standards and is properly stocked and replenished
• Maintain a sense of urgency in all tasks
• Stay engaged and proactive, constantly finding new ways to add value
• Be self-motivated and driven. Maintain a positive, can-do attitude
• Assist customers in selecting the perfect outfits and provide personalized shopping experiences
• Stay up to date with the latest fashion trends

Retail Outlet Sales Associate

People Operations

• Maintains and Ensures compliance with legal requirements, including federal, state, and local labor laws, including wage and hour and safety regulations
• Reviews, tracks, and documents compliance for all mandatory and non-mandatory training, procedures, etc., including anti-harassment training and personnel file required data
• Maintains and manages all records (electronic and paper) in accordance with legal requirements
• Master HRIS database administrator (ADP WFN), ensuring accuracy of data, report writing, and auditing
• Supports recruitment and facilitates hiring, collaborates with managers on skills/competencies, and advertises openings
• Responsible for recruiting processes from Requisition to Hire: advertising, ATS administration, offers, onboarding, documentation
• Benefit administration setup via ADP WFN and support annual open enrollment
• Conducts compensation analysis for new hire requisition approval, internal equity, and annual comp reporting
• Partners with VP on leave management tools, runs reports, follows up, and audits
• Worker’s compensation administration: maintain procedures and documentation
• Maintain Manager’s resources folder and ADP portal with current documents
• Respond to EDD inquiries and take action as requested
• Perform routine HR tasks: compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, occupational health and safety, training and development under VP direction
• Prepare reporting obligations for regulatory compliance (annual and ad hoc: EEO, etc.)
• Provide general office support such as supply ordering
• Deliver clear, accurate, and professional communication with employees and leaders regarding policies and labor laws
• Present compliance-related training (Workplace Violence Prevention, Sexual Harassment, etc.)
• Manage employment-related inquiries from applicants, employees, and supervisors and refer complex matters
• Partner with vendors and facilitate payroll collaboration with consultants for accurate and compliant payroll
• Handle employee relations, train management, and take actions to protect company liability
• Perform other duties as assigned

People Operations Specialist

• Maintains and ensures compliance with federal, state, and local labor laws, including wage and hour and safety regulations
• Reviews, tracks, and documents compliance for mandatory and non-mandatory training, procedures, and personnel file data
• Maintains and manages all records (electronic and paper) in accordance with legal requirements
• Serves as Master HRIS (ADP WFN) database administrator; ensures data accuracy, reporting, and auditing
• Supports recruitment and facilitates hiring of qualified applicants; collaborates with managers on skills/competencies and attraction methods
• Responsible for all recruiting processes from requisition to hire, including advertising, ATS administration, offers, onboarding, and documentation
• Benefit administration setup via ADP WFN and support for annual open enrollment
• Compensation analysis for new hire requisition approval, internal equity, and annual comp exercise reporting and documentation
• Leave management tools: partner with VP to run reports, follow up, and audit actions
• Worker’s compensation administration: maintain procedures and documentation
• Maintain manager resources folder and ADP portal with current documents
• EDD responses and actions as requested
• Perform routine tasks to administer HR programs: compensation, benefits, leave, disciplinary matters, disputes, investigations, performance and talent management, occupational health and safety, and training under VP direction
• Prepare reporting obligations for regulatory compliance (annual and ad hoc: EEO, etc.)
• Present and deliver training related to Workplace Violence Prevention, Sexual Harassment, and compliance topics
• Manage employment-related inquiries from applicants, employees, and supervisors; refer complex/sensitive matters as needed
• Partner with vendors and payroll consultants to ensure accurate and compliant payroll
• Employee relations: coach and train management to resolve issues and protect company liability
• Provide general office support such as supply ordering

• Actively engage customers, understand their needs, and recommend suitable products and styling options/tips
• Meet/exceed sales goals and expectations
• Place and encourage online orders on out-of-stock products for customers
• Capture email and phone numbers at checkout for every customer
• Create content for social media as requested by the Marketing Team
• Provide exceptional customer service and greet customers to engage them in their shopping experience
• Embody and represent the VICI Brand and maintain strong product knowledge
• Ensure sales floor is clean, organized and aesthetically pleasing at all times
• Accurately process sales transactions, handling cash or other payment methods and adhere to store policies
• Maintain proper sales floor product representation, visual standards, replenishment and inventory levels
• Collaborate with other sales associates and management to achieve store goals
• Process shipments: unbox, steam, fold, and merchandise on the sales floor

• Actively engaging customers, understanding their needs, and recommending suitable products and styling options/tips
• Meet/exceed sales goals and expectations
• Place and encourage online orders on out-of-stock products for customers
• Capture email and phone numbers at checkout for every customer
• Create content for social media as requested by the Marketing Team
• Provide customer-centric service and create exceptional customer experiences that leave a lasting impression of the Brand
• Greet and help customers to actively engage them in their shopping experience
• Embody and represent the VICI Brand and maintain a strong understanding of products sold in the store
• Be up to date on current fashion trends as well as VICI Styles
• Ensure sales floor is clean, organized and aesthetically pleasing at all times
• Accurately process sales transactions, handling cash or other payment methods and adhere to all store policies and procedures
• Maintain proper sales floor product representation with high level visual standards and replenishment to maintain proper inventory levels
• Collaborate effectively with other sales associates and management to achieve store goals; perform other duties as assigned
• Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor

Retail Sales Associate – Pop-Up Store

• Assist customers in selecting outfits and provide personalized shopping experiences
• Maintain a visually appealing store environment and meet visual merchandising standards
• Deliver excellent customer service consistently
• Adhere to all store policies and procedures
• Maintain cleanliness and organization on the sales floor; ensure proper stock and replenishment
• Maintain a sense of urgency and be self-motivated; stay engaged and proactive
• Represent and embody the VICI brand
• Work in a women's clothing boutique that shares space with a distribution center
• Physical/working conditions: standing for long periods, heavy customer contact, lifting up to 25 lbs; potential exposure to extreme warehouse temperatures (35-105 degrees)