Vic.ai

Senior Implementations Consultant

Vic.ai

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

ERPPMP

About the role

  • Design and execute scalable implementation frameworks: Develop processes, templates, and technical best practices for enterprise Vic.ai deployments
  • Own the end-to-end implementation lifecycle: From post-sale handoff through go-live readiness and early adoption
  • Partner cross-functionally: Collaborate closely with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelines
  • Lead technical go-live execution, including:
  • Project planning, milestones, and dependency management
  • Coordination across ERP integrations, data ingestion, and AI configuration
  • Risk identification, mitigation strategies, and escalation management
  • KPI tracking and post-implementation optimization
  • Guide customers through AI-driven change: Support customers as they adopt automated workflows, align expectations, and operationalize new processes
  • Champion implementation quality: Ensure accuracy, performance, and scalability in customer environments
  • Mentor and lead: Provide guidance to junior consultants and contribute to team-wide delivery excellence
  • Standardize and scale delivery: Partner with Operations to define implementation standards and support partner-led implementation models

Requirements

  • 7+ years of professional experience, including 5+ years leading software implementations (ERP, finance systems, or data-driven platforms strongly preferred)
  • Strong understanding of ERP ecosystems, integrations, and enterprise data workflows
  • Proven experience managing complex projects with multiple technical and business workstreams
  • Demonstrated ability to gather requirements, define scope, and translate needs into executable plans
  • Comfort working with AI-enabled products, automation, and evolving technical systems
  • Excellent analytical, problem-solving, and decision-making skills
  • Executive presence with the ability to engage and influence senior customer stakeholders
  • Exceptional organizational skills and ability to manage multiple implementations simultaneously
  • Strong written, verbal, and presentation skills, including the ability to explain technical concepts clearly
  • Bachelor’s degree in a relevant field; PMP certification a plus
  • Ability to quickly learn new tools, platforms, and technologies.
Benefits
  • Competitive salary and stock options
  • 401K with an employer match
  • Health/vision/dental (including 2 health insurance coverage options that are 100% free for the employee AND family)
  • Monthly Wellness stipend
  • CitiBike membership
  • Generous maternity and paternity leave
  • The opportunity to work remotely, including a stipend for your home workstation setup
  • Virtual team-building events & awesome swag
  • People-focused culture
  • Generous vacation time, family and travel-friendly environment
  • Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment
  • Vic.ai also offers in-person retreats to employees. We love connecting in person as a remote-first company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP systemsdata ingestionAI configurationproject planningKPI trackingimplementation frameworksautomationrequirements gatheringscope definitiontechnical best practices
Soft Skills
analytical skillsproblem-solvingdecision-makingorganizational skillscommunication skillsmentoringinfluencingcollaborationrisk managementcustomer engagement
Certifications
PMP certificationBachelor's degree