Viatris

Senior Accounts Receivable Associate

Viatris

full-time

Posted on:

Location Type: Remote

Location: Costa Rica

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Job Level

Senior

Tech Stack

ERP

About the role

  • Ensure all assigned duties are performed within the guidelines of Viatris's internal controls, policies, and procedures
  • Develop a solid understanding of customer policies and procedures relating to promotions, rebates, claims and adherence to Customer and/or State agreement’s verbiage
  • Read and interpret customer and/or state agreements to ensure payments are calculated accurately and contractually compliant
  • Proactively build in lead time to execute payments within compliance boundaries (due dates)
  • Calculate Customer and/or State payments and prepare required reporting, utilizing various reporting and system tools
  • Review, analyze, and research customer deductions (short pays, promotions, rebates)
  • Validate supporting documentation and determine deduction validity according to company policies
  • Process valid deductions accurately in the ERP system and follow up on invalid deductions to recover funds
  • Collaborate with Sales team to resolve promotional claims, rebates, and order issues
  • Partner with Cash Application to ensure proper matching of payments, remittances, and deduction codes
  • Support month-end closing activities, including aging review, reconciliation, and reporting
  • Communicate proactively with customers regarding disputes, documentation needs, or recovery efforts
  • Provide Management summary level sales and rebate data along with payment requests
  • Record, track and monitor status of customer payments and respond to customer inquiries on payment status
  • Ensure the accuracy and integrity of information used in calculations and reporting
  • Support larger, more complex customer accounts

Requirements

  • Bachelor’s degree or equivalent
  • 2–4 years of relevant experience (or equivalent combination of education and experience)
  • Strong knowledge of job-related functions and general understanding of related department areas
  • Experience in computerized accounting environments
  • Advanced proficiency in Microsoft Office, especially Excel and Word
  • Experience with SAP and Flex preferred
Benefits
  • Competitive salary
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payment calculationdeduction validationreportingdata analysisreconciliationcustomer account managementcontract compliancepromotional claims processingERP system proficiencycomputerized accounting
Soft Skills
communicationcollaborationproblem-solvingattention to detailorganizational skillsproactive approachcustomer serviceanalytical thinkingtime managementinterpersonal skills
Certifications
Bachelor’s degree