Viamericas Corporation

Accounts Receivable

• Assist with the daily processing and application of deposits.
• Monitor the assigned portfolio of agencies regularly to ensure timely follow-up on past-due accounts.
• Conduct collection calls to resolve outstanding balances and maintain healthy account status.
• Manage and deactivate inactive agencies as needed, following internal procedures.
• Provide real-time support to agencies by actively responding to inquiries via phone and chat.
• Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.
• Attend periodic Information Security training provided by Viamericas.
• Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Accounts Receivable Representative

Business Development Rep

• Recruit new agent locations and provide service to existing agent locations within the assigned California territory.
• Generate leads, call on prospects, evaluate business position and convert into new business signings.
• Identify additional selling opportunities and promote sales growth for established agent locations.
• Support new agent application process by inputting prospective clients into the application system and following up on submitted applications.
• Consistently meet or exceed target goals and objectives.
• Demonstrate thorough knowledge of Viamericas Corporation’s services and products.
• Activate, install and provide agent training on company products and systems for optimal use.
• Provide ongoing agent support and maintenance through agency visits; replace damaged equipment as needed.
• Establish and maintain communication between clients and the company; provide feedback on client events, concerns, and competitive activity.
• Counsel agents on how products and services meet their needs and those of their clients.
• Monitor competitors' rates and report market changes.
• Work cooperatively with Applications, Accounts Receivables, Compliance, Products and other Sales Representatives.
• Assist the Compliance department with additional training and assist with collections from nonpaying agents within assigned territory.
• Travel up to 80% of the time as required.
• Information Security responsibilities: acknowledge policy, attend training, and report potential security incidents.

Business Development Executive

• Recruitment of new agent locations and providing service to existing agent locations within the assigned territory.
• Generate leads, call on prospects, evaluate business position and convert into new business signings. Identify additional selling opportunities and promote sales growth for established agent locations.
• Support new agent application process by inputting the prospective client in the application system and following up on the submitted application.
• Must consistently meet or exceed target goals and objectives.
• Demonstrate thorough knowledge of Viamericas Corporation’s services and Products.
• Activate, install & provide agent training on how to use our products (systems) adequately so they can have an optimal experience while using it.
• Provide ongoing agent support and maintenance through agency visits.
• Replace all damaged equipment in order to maintain level of production
• Establish a nexus between client and Company by constantly communicating important information.
• Closely monitor competitors rates.
• Provide feedback to Company about everything that takes place with the client. This includes doubts, concerns, complaints, suggestions, and all other relevant events like changes competitors are making.
• Counsel agents on how products and services have the potential to satisfy their needs and those of their clients.
• Must work cooperatively with other Company departments including: Applications, Accounts Receivables, Compliance, Products and other Sales Representatives.
• Assist the Compliance department with additional training to the agents.
• Assist with collections from nonpaying agents within assigned territory.
• Must be willing to travel up to 80% of the time.