Customer Service Technician
Vi
full-time
Posted on:
Location Type: Office
Location: Munich • Germany
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About the role
- Maintenance of water-based extinguishing (sprinkler) systems, fire detection/alarm systems and special extinguishing systems at customer sites
- Commissioning of water-based extinguishing (sprinkler) systems, fire detection/alarm systems and special extinguishing systems
- Expansion and modification of fire protection systems
- Willingness to travel and to perform on-call/emergency duties
Requirements
- Completed vocational training as a gas and water installer or metalworker/locksmith, or a comparable vocational qualification
- Initial professional experience in customer service
- Valid Class B driver's license
- Customer-oriented attitude, strong communication skills, resilience, and a solution-focused, independent working style
Benefits
- Attractive employee stock program
- Health care benefits
- Childcare subsidy
- Bike leasing
- Employee discounts at well-known companies
- Company events
- Special payments (e.g., Christmas bonus)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
maintenance of water-based extinguishing systemscommissioning of fire detection systemsmodification of fire protection systemscustomer service experience
Soft Skills
customer-oriented attitudestrong communication skillsresiliencesolution-focused working styleindependent working style
Certifications
vocational training as a gas and water installervocational training as a metalworkervalid Class B driver's license