Customer Service Technician
Vi
full-time
Posted on:
Location Type: Office
Location: Krefeld • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Maintenance of water-based extinguishing systems, fire alarm systems and special extinguishing systems at customer sites
- Commissioning of water-based extinguishing systems, fire alarm systems and special extinguishing systems
- Upgrades and modifications of fire protection systems
- Willingness to travel and to participate in on-call emergency service
Requirements
- Completed vocational training as a gas and water installer/plumber or metalworker (e.g., fitter), or an equivalent qualification
- Initial professional experience in customer service
- Valid driving license (Class B)
- Customer-oriented, communicative, resilient, solution-focused and able to work independently
Benefits
- Comprehensive onboarding and training
- Strong commitment to occupational health and safety
- Attractive employee stock program
- Health care benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Special payments such as a Christmas bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
maintenance of water-based extinguishing systemsmaintenance of fire alarm systemsmaintenance of special extinguishing systemscommissioning of water-based extinguishing systemscommissioning of fire alarm systemscommissioning of special extinguishing systemsupgrades of fire protection systemsmodifications of fire protection systems
Soft skills
customer-orientedcommunicativeresilientsolution-focusedindependent
Certifications
vocational training as a gas and water installervocational training as a plumbervocational training as a metalworkerequivalent qualification