Service Technician – Customer Service
Vi
full-time
Posted on:
Location Type: Office
Location: Krefeld • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Commissioning of water-based extinguishing systems, fire alarm systems, and special extinguishing systems
- Maintenance and inspection of suppression control and fault-monitoring panels as well as fire alarm systems at customer sites
- Expansion and modification (retrofit) of fire protection systems
Requirements
- Completed vocational training as an electrician or electronics technician, or an equivalent qualification
- Some professional experience in customer service working with electrical systems
- Valid driver's license (Class B)
- Customer-oriented manner, strong communication skills, resilience, and the ability to work independently
- Willingness to travel and to participate in on-call emergency service
Benefits
- Thorough onboarding and training
- Strong commitment to occupational health and safety
- Attractive employee stock program
- Health care benefits
- Childcare subsidy
- Bike leasing
- Employee discounts with well-known companies
- Company events
- Additional payments such as a Christmas bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commissioning of water-based extinguishing systemsfire alarm systemsmaintenance of suppression control panelsinspection of fault-monitoring panelsexpansion of fire protection systemsmodification of fire protection systemselectrical systemscustomer service
Soft skills
customer-oriented mannerstrong communication skillsresilienceability to work independently
Certifications
vocational training as an electricianvocational training as an electronics technicianvalid driver's license (Class B)