IT Support, User Helpdesk
Vi
full-time
Posted on:
Location Type: Office
Location: Hamburg • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Installation and administration of the client environment
- User support for software and hardware issues
- Analysis and resolution of incidents in the Windows environment
- Documentation in the ticketing system
- Participation in the further development of the client environment
- Setup and maintenance of the telecommunications environment
- Support in ensuring compliance with IT security policies
Requirements
- Completed vocational training in IT or a degree in Computer Science
- Practical experience in IT support
- Experience with Windows clients and common Office applications
- Independent and solution-oriented working style
- Ability to work in a team
- Fluent German language skills
- Basic English skills, spoken and written
- Driving licence class B (car)
Benefits
- Employee share ownership program
- Professional and personal development
- Physical and mental health care/support
- Access to attractive employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Windows administrationIT supporttelecommunications setupincident analysisdocumentationOffice applications
Soft skills
solution-orientedteamworkindependent working
Certifications
vocational training in ITdegree in Computer Sciencedriving licence class B