Bilingual Clinical Support Specialist
Vheda Health
full-time
Posted on:
Location Type: Remote
Location: Florida • Illinois • United States
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Salary
💰 $40,000 - $70,000 per year
Job Level
About the role
- Contact members promptly regarding out-of-range vital signs or device readings.
- Assist members with the use of mobile care management devices.
- Communicate with members to identify risks and educate them on recommended device ranges.
- Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives.
- Maximize members' access to available resources for optimal care.
- Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.
Requirements
- Fluent in Spanish
- Current and active RN license.
- Minimum of 1-3 years of experience in a critical care setting.
- Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health).
- Proficient with technology and web-based applications.
- Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills.
- Demonstrate effective communication skills with compassion and empathy.
Benefits
- Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance
- 401(k)
- Unlimited paid time off
- 12 paid company holidays
- Engaging team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RN licensechronic disease managementcritical care experienceDiabetes managementHypertension managementCongestive Heart Failure managementAsthma managementCOPD managementWeight ManagementMental/Behavioral Health management
Soft Skills
communication skillscollaboration skillscompassionempathyremote work effectiveness
Certifications
active RN license