Tech Stack
AzureETLJavaScript.NET
About the role
- Support design, customization, and maintenance of Dynamics 365 (Customer Service) solutions for a Department of Veterans Affairs project
- Design, develop, and implement customizations, plugins, workflows, and integrations in Dynamics 365 (Customer Service)
- Configure entities, forms, views, business rules, and process automation to meet business needs
- Integrate Dynamics 365 with enterprise systems using APIs, web services, Power Platform, and Azure tools
- Collaborate with business stakeholders and IT teams to gather requirements and translate into technical solutions
- Conduct unit and UAT testing, manage deployments, and ensure performance optimization
- Provide ongoing support, troubleshooting, and documentation for Dynamics 365 solutions
- Ensure adherence to Microsoft best practices, security, and compliance standards
- Take on additional tasks and responsibilities as needed to support team objectives and project success
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 2+ years of hands-on experience with Microsoft Dynamics 365 (Customer Service)
- Proficiency in Dynamics 365 customization, configuration, and development (JavaScript, C#, .NET, Power Platform)
- Experience with Dynamics APIs, web services, and integration tools
- Familiarity with Microsoft Dataverse, Power Apps, and Power Automate
- Strong problem-solving, communication, and collaboration skills
- Prior federal government experience supporting or implementing CRM solutions (preferred)
- Experience working with the VA or other federal agencies (preferred)
- Active or the ability to obtain a government clearance
- Background in data migration, ETL processes, and Agile/Scrum delivery
- Experience with Azure services (Logic Apps, Functions) and DevOps practices
- Microsoft Dynamics 365 or Power Platform certifications (preferred)
- Must reside within the continental US
- Unable to offer sponsorship at this time
- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training Opportunities
- Remote Opportunity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Dynamics 365JavaScriptC#.NETPower PlatformDynamics APIsweb servicesdata migrationETL processesAgile
Soft skills
problem-solvingcommunicationcollaboration
Certifications
Microsoft Dynamics 365 certificationPower Platform certification