Veterinary Emergency Group

Field Engineer

• Partner with IT teams, senior leadership, and hospital and regional leaders to understand hospital needs, resolve escalations, and keep operations running smoothly.
• Support departmental and business initiatives by aligning stakeholders, prioritizing work, and helping ensure strong execution across your region.
• Represent IT with professionalism, care, and a service-first mindset when supporting VEGgies, customers, and hospital teams.
• Help protect VEG systems by coordinating and implementing operational measures that support secure, reliable data, software, hardware, and infrastructure.
• Work with local teams to review project plans, finalize technology specifications, and support infrastructure projects, hospital upgrades, and new hospital openings.
• Recommend and implement streamlined hospital technology, best practices, and continuous IT improvements, while helping hire Field Service resources as needed to maintain exceptional support.

IT Field Support Specialist