Responsible for Level I and II type support calls
Responsible for working with Salesforce.com Premier Support
Perform overall setup, configuration, and maintenance of Salesforce.com
Provide support to our National Account Sales and Service Teams with all related Salesforce.com issues or requests
Ensure Salesforce.com Sales Policies & Procedures are enforced & maintained
Instrumental in our Salesforce.com Change Management Process
Will work closely with the IT department to determine IT project requirements
Will work with frontline leadership teams to identify enhancements & new SFDC functionality
Work with our Sales Reporting Team and AUS Sales & Operations Leadership to create, design, test and publish new and/or enhanced Sales Reports and Dashboards
Update and maintain custom tools built for Vestis that are integrated into our application.
Work closely with software developers (Apex, LWC, & Visualforce) to ensure the custom applications are both current & accurate
Work with AppExchange partners where 3rd party solutions are appropriate
Supporting the goals of the company’s technological alignment efforts
Seek out and implement continuous process improvement opportunities
Support internal communications related to business improvements and processes
Build and sustain working relationships with all Vestis functional areas
Report on statuses when requested
Submit all time and expense reporting procedures accurately and timely
Maintain good standing and completion on all compliance related matters

Requirements

Minimum 2 years of Systems Administration experience with Salesforce.com, Siebel, Oracle, MS Dynamics, or a comparable SFA/CRM application.
3-5 years of experience within a large sales organization with many sales channels.
Experience with DemandTools, Conga, and ZoomInfo preferred.
Experience with the use of Project Management methodologies and tools.
Bachelor degree preferred but not required.
Be legally able to work in the United States: U.S. Citizen or Legal Resident.
com Certification (Administrator or App Builder, for example) preferred.

Benefits

medical
dental
vision
short and long term disability
basic life insurance
paid parental leave
401k plan
80 hours of vacation
16 hours of floating holidays
paid sick time
9 paid holidays throughout the calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce.comApexLWCVisualforceDemandToolsCongaZoomInfoSystems AdministrationProject ManagementSales Reporting

Soft Skills

communicationrelationship buildingprocess improvementcollaborationleadership

Certifications

Salesforce.com AdministratorSalesforce.com App Builder