Student in Customer Service for Online Booking Portal

Verwoehnwochenende Kurzreisen

part-time

Posted on: 1/13/2026

Location Type: Remote

Location: Germany

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💰 €603 per month

About the role

Order processing & customer support: handling customer inquiries via e-mail and phone — friendly, professional and solution-oriented
Advising on existing bookings, rebookings, cancellations and special requests
Coordination with our hotel partners regarding inquiries about offers or reservations
Data maintenance & accounting: maintaining blackout dates, updating content in the booking system and supporting the optimization of processes in digital distribution
As an office clerk you will additionally support the allocation of incoming payments and dunning (payment reminders)

Completed vocational training as a hotel clerk, tourism clerk, office clerk or travel agent
Alternatively, you are currently pursuing a relevant qualification as part of your studies
Experience in customer-facing roles, ideally in tourism or hospitality
Strong command of German, both spoken and written
Experience with booking systems or CMS tools is desirable but not required

Benefits

Team spirit & flat hierarchies
Structured onboarding and personal points of contact within the team
100% remote work — work flexibly from home
Varied tasks & real responsibility
Practical work experience during your studies
Long-term cooperation and reliable structures within an established online company
For those who prefer afternoons and weekends: work afternoons into early evenings and on weekends — ideal for combining this job with studies or other weekday commitments

Tip: use these terms in your resume and cover letter to boost ATS matches.

order processingdata maintenanceaccountingbooking systemsCMS tools

customer supportcommunicationsolution-orientedprofessionalismcoordination

vocational training as a hotel clerkvocational training as a tourism clerkvocational training as an office clerkvocational training as a travel agent