Manager, Fraud Strategy
Vervent
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $81,750 - $109,000 per year
About the role
- Analyze fraud activity and develop actionable insights to inform prevention strategies
- Design, implement, and optimize fraud rules and alerts for credit card programs
- Lead fraud reviews to assess system performance and update strategies as needed
- Collaborate with the Fraud Analytics team to develop data-driven rules and reporting
- Partner with Fraud Operations to ensure effective management of fraud alerts
- Triage fraud events, assess root causes, and implement mitigation actions in real-time
- Provide clear and concise fraud trend briefings to leadership
- Mentor and manage offshore team members, providing guidance on rule logic, procedures, and fraud trends
- Maintain documentation of rule changes, performance tracking, and system configurations
Requirements
- Bachelor’s degree or equivalent work experience
- 6+ years of experience in fraud prevention, with direct responsibility for rule logic and alert systems
- Hands-on experience with fraud rules engines and platforms such as DefenseEdge, Advance Defense, Fraud Detection Workspace, 2-Way Connect, and Feedzai
- In-depth knowledge of 2Way alerting systems and how to tune contact strategies effectively
- Strong understanding of real-time fraud detection, escalation processes, and prevention techniques
- Experience responding to fraud events in real-time and building playbooks for detection scenarios
- Proven ability to translate fraud trends into system-level rule and alerting logic
- Excellent communication skills with experience briefing senior leadership on fraud trends and risk response
- Experience leading or mentoring team members
- Strong analytical skills and comfort working with large datasets
Benefits
- Medical, FSA & HSA, Dental, Vision + More!
- 401k - 100% vested once you start contributing.
- Generous company match!
- Regular employee health, wellness & engagement activities!
- Pet Insurance, because fur babies are important to us too!
- Beautiful local offices with on-site/hybrid options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud preventionrule logicalert systemsreal-time fraud detectionfraud rules enginesdata-driven rulesperformance trackingsystem configurationsfraud trend analysismitigation actions
Soft skills
communication skillsleadershipmentoringanalytical skillscollaborationguidanceproblem-solvingteam managementclear briefingadaptability