Vert Environmental

Accounts Receivable Collections Associate

Vert Environmental

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Contact customers via phone, email, and written communication to collect overdue payments
  • Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies
  • Research and resolve payment discrepancies, ensuring accounts are accurate and up to date
  • Apply customer payments and maintain accurate financial records
  • Process credit card payments, issue credits, and make account adjustments as needed
  • Negotiate payment plans when appropriate to support collections efforts
  • Respond to inbound calls, answer questions, and route inquiries as needed
  • Perform data entry and maintain detailed account documentation
  • Collaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issues
  • Support continuous improvement of collections processes and workflows

Requirements

  • 2 to 3 years of experience in Accounts Receivable, collections, or a similar role
  • Proficiency in billing and invoicing using QuickBooks
  • Strong understanding of accounts receivable processes, billing, and collections best practices
  • Proven ability to track down outstanding payments, investigate issues, and resolve discrepancies effectively
  • Advanced proficiency in Microsoft Office Suite, Google Workspace, and financial systems
  • Excellent verbal and written communication skills, with a professional, persistent, and client-focused approach
  • Strong organizational skills with exceptional attention to detail and accuracy
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • High level of integrity and professionalism when handling sensitive financial information
  • Self-motivated, results-driven, and able to work independently with minimal supervision
  • Experience handling high-volume collections or aging portfolios
  • Experience working with cross-functional teams in a fast-paced environment
  • Experience working with US-based clients, with a strong understanding of US business practices and communication standards
  • Comfortable working in a fully remote environment
  • Availability to work US Pacific Time (PST) hours
  • High school diploma or equivalent required.
Benefits
  • Equal Employment Opportunity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Accounts ReceivablecollectionsbillinginvoicingQuickBooksdata entryfinancial systemsMicrosoft Office SuiteGoogle Workspacepayment processing
Soft Skills
verbal communicationwritten communicationorganizational skillsattention to detailintegrityprofessionalismself-motivatedresults-drivenability to manage prioritiescollaboration
Certifications
high school diploma