As the Head of Revenue Operations, you will be the operational backbone of our Go-To-Market (GTM) organization.
You will initially operate as an individual contributor to architect our systems and processes before building out a high-performing team.
Your primary focus will be creating the structure, SLAs, and governance necessary to scale a rapidly growing GTM org.
Lead deep-dive analyses into cohort performance and order volume shortfalls.
Responsible for identifying drivers of order volume loss and developing re-engagement campaigns to drive recovery.
Partner with Revenue leaders to implement segmentation within the GTM process based on customer types, deal sizes, and wallet share.
Define clear action paths between Sales and Customer Success, particularly for "revivable" accounts versus those requiring a full re-demo.
Act as the Salesforce architect and hands-on admin manager, building a future-proof structure while implementing rapid changes for short-term needs.
Partner with revenue leadership to design, manage, and calculate commission plans and GTM KPIs.
Evaluate and manage the GTM tech stack (Salesforce, BI tools, etc.), ensuring maximum utilization and impact.

Requirements

8-12+ years in RevOps, Sales Ops, or BizOps, with 3-6 years leading teams or owning major GTM functions.
Proven experience scaling a GTM organization through rapid growth, ideally within a revenue model driven by usage, consumption, or transactions.
Highly fluent in SQL, CRM systems (Salesforce), and BI/analytics workflows. You can partner deeply with data to simplify complicated operational challenges.
Comfortable operating in "chaos" to clean up historical data and ruthlessly prioritize resource allocation across departments.

Benefits

We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.
We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match.
You'll have opportunities for rapid career advancement in a company that's at a major inflection point.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLSalesforceBI toolsdata analysisGTM strategyre-engagement campaignscommission plan designKPI managementoperational governancecohort performance analysis

Soft Skills

leadershipteam buildinganalytical thinkingresource allocationproblem-solvingcommunicationprioritizationcollaborationadaptabilitystrategic thinking