
Service Manager
Versar Global Solutions
full-time
Posted on:
Location Type: Office
Location: Durham • North Carolina • United States
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Salary
💰 $75,000 - $95,000 per year
About the role
- Ensures federal, state, local and corporate policy and regulatory compliance
- Manages and oversees facility specific operations and maintenance processes and procedures overseeing day-to-day performance of various on-site work crews
- Coordinates with client to ensure acceptable level of impact on production while performing maintenance and construction activities
- Acts as primary customer contact to review schedules and cost and technical performance.
- Ability to use a Computerized Maintenance Management System to create, assign, and track work orders (Nuvolo)
- Plans, coordinates and monitors the renovation and modification of existing facilities
- Develops and implements facility specific operations and maintenance processes as required
- Evaluates schedules and work assignments where there are task and resource conflicts
- Responsible for the cost, schedule, and technical performance for the facility under the manager’s control including responding to urgent and emergency situations
- Monitors facility and services metrics, identifying and evaluating emerging issues, and making recommendations to ensure performance to standards are achieved
- Identifies the need for vendors and subcontractors and coordinates requirements
- Establishes an inventory strategy that ensures adequate supplies are available to support routine preventive maintenance including long lead items
- Provides direction, development, and coaching to employees
- Supports the preparation of proposals in response to site-specific RFPs; operating budgets and financial terms/conditions of contract.
- Able to enforce company and Union agreement policy on progressive discipline
- Serves as liaison with contractors, architects, engineers, regulatory agencies, material and equipment suppliers, and other parties as required
- Ensures employees are current in skill and regulatory training, ensuring all activities comply with safety and health regulations, maintaining a safe working environment
- Provide accurate reports and documentation for daily activities as well as monthly reports for submission to the client
- Conduct regular inspections of assigned work areas for completed projects to ensure work meets company standards
Requirements
- At least 5 years’ technical training and/or job-related experience in facility operations and maintenance
- Successful candidate must have a proven track record in work team management, schedule management, and customer relations
- Extensive knowledge and experience in facility operations and maintenance
- Must have solid verbal and written reporting experience
- Must possess and maintain an active and valid North Carolina driver's license without restrictions.
- Must be proficient in English, both written and verbal, to ensure effective communication and collaboration.
- Successful results of pre-employment screenings, including federal background check, MVR, and drug screen.
- Comply with company drug and alcohol policy.
- Be authorized to work in the US or will be authorized by the successful candidate’s start date.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facility operationsmaintenance processeswork order managementschedulingcost managementtechnical performanceinventory strategyreportingregulatory complianceemergency response
Soft Skills
team managementcustomer relationscommunicationcoachingproblem-solvingorganizational skillsleadershipcollaborationdecision-makingconflict resolution
Certifications
North Carolina driver's license