VersaFile (An RKO Company)

QA Engineer

• Participate in client workshops and discovery sessions to gather and document business and technical requirements.
• Create and maintain Business Requirements Documents (BRDs), Functional Specifications, process maps, user stories, and use cases.
• Translate business needs into clear functional requirements for developers and technical teams.
• Develop and maintain Requirements Traceability Matrices (RTMs) to ensure requirements are tracked through design, development, testing, and deployment.
• Support change management processes by documenting scope changes and updating project artifacts as needed.
• Develop test strategies, test plans, test cases, and test scripts aligned with project requirements.
• Execute functional, integration, regression, and user acceptance testing (UAT) activities.
• Log, track, and validate defects while collaborating with developers to ensure timely resolution.
• Support clients during UAT by preparing test environments, facilitating testing sessions, and managing sign-off processes.
• Validate project deliverables against acceptance criteria before release.
• Contribute to project estimation, planning, and status reporting activities.
• Maintain reusable requirements, testing, and process documentation to support future projects and continuous improvement.

Business Analyst / Quality Assurance Analyst

Solutions Engineer

• Support customer implementations and deployments of our software solutions within SAP and related enterprise environments.
• Assist with system configuration, testing, troubleshooting, and technical documentation.
• Work with customers and internal teams to gather requirements and understand business processes.
• Investigate and resolve technical issues during implementation and post-go-live support.
• Participate in product testing, quality assurance, and feature validation activities.
• Collaborate with the Product and Development teams by providing customer feedback and enhancement ideas.
• Assist with creating implementation guides, knowledge base articles, and technical documentation.
• Support pre-sales activities by helping prepare demonstrations, proof-of-concepts, and technical presentations.
• Learn and develop expertise in SAP integrations, document management systems, and enterprise software architectures.

Business Analyst / Quality Assurance Analyst

Technical Specialist – SAP Solutions