Business Analyst / Quality Assurance Analyst

VersaFile (An RKO Company)

Business Analyst supporting enterprise content management projects at VersaFile, a technology services company. Managing requirements documentation and testing processes while collaborating with clients and teams.

Posted 7/19/2026full-timeRemote • 🇨🇦 CanadaJunior💰 CA$65,000 - CA$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in gathering and documenting business and technical requirements, creating Business Requirements Documents (BRDs), and developing test strategies and plans. Proficient in managing UAT cycles and collaborating with stakeholders to ensure project deliverables meet acceptance criteria.

Highest-signal resume keywords

Business Requirements Document (BRD) ProductionRequirements Traceability Matrix (RTM) DevelopmentUser Acceptance Testing (UAT) SupportAzure DevOps ProficiencyMicrosoft 365 Tools Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional SpecificationsProcess MappingTest Case DevelopmentDefect TrackingChange Management DocumentationTest Plan CreationRequirements DocumentationIntegration TestingRegression TestingUser Stories

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationClient Workshop Facilitation

Tools & Technologies

Azure DevOpsJiraMicrosoft WordMicrosoft ExcelMicrosoft TeamsMicrosoft SharePointMicrosoft VisioIBM FileNetBoxOpenText

Industry Keywords

Enterprise Software ImplementationProfessional ServicesSystems IntegrationDocument ManagementWorkflow AutomationERP Systems

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

Participate in client workshops and discovery sessions to gather and document business and technical requirements.
Create and maintain Business Requirements Documents (BRDs), Functional Specifications, process maps, user stories, and use cases.
Translate business needs into clear functional requirements for developers and technical teams.
Develop and maintain Requirements Traceability Matrices (RTMs) to ensure requirements are tracked through design, development, testing, and deployment.
Support change management processes by documenting scope changes and updating project artifacts as needed.
Develop test strategies, test plans, test cases, and test scripts aligned with project requirements.
Execute functional, integration, regression, and user acceptance testing (UAT) activities.
Log, track, and validate defects while collaborating with developers to ensure timely resolution.
Support clients during UAT by preparing test environments, facilitating testing sessions, and managing sign-off processes.
Validate project deliverables against acceptance criteria before release.
Contribute to project estimation, planning, and status reporting activities.
Maintain reusable requirements, testing, and process documentation to support future projects and continuous improvement.

Requirements

What you’ll need

1 to 3 years in a Business Analyst or QA Analyst role within enterprise software implementation, professional services, or systems integration.
Demonstrated experience producing BRDs, functional specifications, RTMs, and test artifacts on projects with active client and developer stakeholders.
Experience with formal scope and change control processes on fixed-price, Time and Material, or hybrid engagement models.
Experience supporting UAT cycles, including preparation, execution, and sign-off.
Working knowledge of tools such as Azure DevOps, Jira, or similar project and test management platforms.
Strong proficiency with Microsoft 365 tools, including Word, Excel, Teams, SharePoint, and Visio.
Experience with ECM, document management, workflow automation, ERP systems, or enterprise software environments is considered an asset.
Familiarity with platforms such as IBM FileNet, Box, OpenText, SharePoint, SAP, or similar solutions is an asset.
Strong written communication to produce client-facing artifacts that hold up under scope disputes.
Strong verbal communication to lead client workshops and translate between business and technical audiences in real time.

Benefits

Comp & perks

Competitive salary
Annual bonus program
Comprehensive health and benefits plan
Home internet reimbursement program
Flexible remote work environment
Professional development opportunities
Supportive and collaborative team culture