VeroHR

Associate Client Manager

VeroHR

full-time

Posted on:

Location Type: Hybrid

Location: Royal Tunbridge Wells • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 £40,000 per year

About the role

  • Manage a smaller portfolio of corporate clients, building strong long‑term relationships.
  • Deliver 1:1 consultations, group presentations, and employee engagement activities
  • Provide clear and accurate pension and benefits guidance to employees
  • Support with onboarding new clients and delivering corporate engagement projects
  • Identify opportunities for upsell, renewals, and cross‑selling into the wider Omny Group
  • Maintain excellent communication both remotely and in‑person
  • Assist senior colleagues with client strategies and operational delivery

Requirements

  • 2–3 years’ experience in a customer‑facing role
  • Strong communication skills and confidence presenting to groups
  • Highly organised and able to work autonomously
  • Educated to A‑level standard
  • Willingness to work towards QCF Level 4 qualification
  • Comfortable using MS Teams and delivering client sessions both virtually and in person
Benefits
  • 25 days holiday plus 8 bank holidays
  • Group life assurance
  • Group critical illness
  • Private medical cover (after 12 months of employment, single cover funded for employee only)
  • Mental health support
  • Discounted gym membership
  • Pension (auto-enrolment after 3 months) contributions are employee – 4% and company 4%
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsconfidence presentinghighly organisedability to work autonomously
Certifications
QCF Level 4 qualification