VERO Biotech

Field Engineer

• Safely manage the local service requirements for the NOxCARE delivery device
• Troubleshoot and repair device issues on-site at customer locations
• Provide critical customer service support
• Act as a liaison between Clinical Sales and Clinical Educators
• Involved in the start-up or onboarding of new customers
• Coordinate packing and shipment of devices for maintenance
• Perform monthly maintenance, calibration, and sensor changes
• Maintain regulatory documentation for device maintenance

Field Service Technician

Account Executive

• Qualifies accounts, negotiates contracts under guidance of VP, Customer Engagement and allocates resources to customers
• Provide customized training and support to Vero Biotech customers in alignment with Clinical Education team
• Develop territory and account level plans to grow product utilization and expand customer base within assigned region
• Conducts discovery to identify all new accounts and sales opportunities within assigned territory
• Collaborate and communicate with partnered Respiratory Specialists to maintain and grow business
• Demonstrating ability to follow the sales process, drive successful evaluations and maintain accurate records in the CRM
• Understand multiple interdependencies within the account by establishing and maintaining professional relationships with customer opinion leaders and hospitals, including Physicians, Respiratory Therapists, Medical Staff, Biomed, Procurement
• Meets or exceeds sales goals and quotas
• Must be regionally located in markets near our customers