
Vice President of Delivery
Verndale
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $175,000 - $225,000 per year
Job Level
About the role
- Develop and own the overarching delivery vision and strategy, aligning it with organizational goals and growth plans.
- Partner with executive leadership to evolve delivery models that scale across practices and client types.
- Lead the transformation of the PM discipline into a high-performing delivery function focused on outcomes, not tasks.
- Lead continuous improvement initiatives that enhance delivery quality, consistency, and efficiency.
- Design, implement, and maintain a unified delivery framework that integrates all practice areas but allows for process variation by engagement type.
- Establish governance structures, success metrics, and reporting to measure delivery health across all engagements.
- Champion delivery best practices and enforce standards for quality, risk management, and client communication standards.
- Directly oversee delivery leaders within each practice, ensuring consistency in execution.
- Partner with Practice Leads to align delivery capability and resourcing with practice development roadmaps.
- Drive collaboration across departments to break down silos and create a cohesive delivery ecosystem.
- Continue leadership of the Project Management Office, evolving it from a function-specific group to an enterprise-level center of excellence.
- Own the delivery career framework, competency models, and growth paths for PMs and Delivery Leaders.
- Develop and mentor PMO leadership and delivery managers by building a structured enablement program that raises delivery maturity and develops future leaders.
- Partner with Finance and Operations to ensure delivery teams meet margin, utilization, and revenue targets.
- Own delivery performance across the portfolio, including margin, predictability, utilization, and quality.
- Support business development through scoping, estimation, and pre-sales engagement when necessary.
- Build a culture of empowered delivery ownership, accountability, and transparent communication within delivery teams.
- Coach Delivery Leaders and PMs to elevate leadership behaviors, decision-making and client management.
Requirements
- 10–15+ years of experience leading multi-disciplinary digital or professional services delivery organizations.
- Proven experience managing cross-functional delivery at scale (across multiple practices or geographies).
- Deep understanding of program management, delivery methodologies, and client lifecycle management.
- Exceptional communication, leadership, and change management skills.
- Demonstrated success in evolving delivery organizations, implementing governance frameworks, and improving delivery performance.
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
Benefits
- Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
- Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
- Support for a healthy work/life balance.
- Regular training and professional development to move careers forward.
- Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan offered to all full-time employees.
- Fun, diverse, and respectful company environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementdelivery methodologiesgovernance frameworksdelivery performanceclient lifecycle managementcontinuous improvementdelivery framework designsuccess metricsrisk managementpre-sales engagement
Soft Skills
leadershipcommunicationchange managementcollaborationmentoringcoachingaccountabilitytransparencystrategic alignmentproblem-solving
Certifications
Bachelor's degreeMBA