Verndale

Senior Salesforce Solution Consultant

Verndale

full-time

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Tech Stack

About the role

  • Guide clients through the implementation of Salesforce solutions.
  • Serves as the technical advisor for Salesforce projects onsite at client locations.
  • Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products.
  • Provide detailed level of effort estimates for proposed solutions.
  • Articulate the benefits and risks to a solution’s feasibility and functionality.
  • Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
  • Draft custom development specifications and manage the delivery and testing of the functionality by Development resource.
  • Provide hands-on, expert-level technical assistance to developers.
  • Design and manage the execution of test plans to ensure a quality solution is delivered.
  • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions.
  • Provide expertise during sales efforts to estimate the technical level of effort.
  • Participate in marketing events (e.g. sales meetings).
  • Collaboration with Project Manager to facilitate stakeholder expectations, identify project issues, risks and present alternatives to alleviate or resolve those issues.

Requirements

  • 7+ years of CRM process design and implementation experience.
  • Proven expertise in leveraging Salesforce Field Service to design and optimize end-to-end field service workflows.
  • Minimum 3 years of Salesforce platform experience.
  • Proven ability to design and optimize business processes and consider integrations across disparate systems.
  • Excellent client-facing written and oral communications skills.
  • Knowledge of tools/applications such as Excel, Data Loader used for analysis and processing data.
  • Exposure to enterprise integration tools and extract, transformation, and load (ETL) tools.
  • Hands-on experience with Salesforce CPQ and/or Agent force Revenue Management is strongly preferred.
Benefits
  • Health Insurance
  • Generous paid company holidays
  • Vacation
  • Paid sick time to every employee starting on day one
  • Regular training and professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce solutionsCRM process designSalesforce Field Servicebusiness process automationdata modelscustom development specificationstest plansSalesforce CPQAgent force Revenue Managemententerprise integration
Soft Skills
client-facing communicationtechnical advisorycollaborationproblem-solvingstakeholder managementrisk assessmentproject issue resolutionwritten communicationoral communicationestimation skills