Your primary responsibility will be to lead, maintain and facilitate a highly effective team focused on QA and test automation for application(s) used by insurance market and restoration professionals.
Working with developers, product managers, leadership, and other key stakeholders to validate that these applications are of the highest quality and fit for release to customers.
You'll be overseeing a team where each member will be responsible for the following functions:
Writing and maintaining automated test cases.
Testing and validating the application under test.
Developing test plans for features, including automated and manual steps as needed.
Researching issues and informing stakeholders on status.
Creating innovative technical solutions to validate the application under test.
You will be involved in every stage of the SDLC, from design, to implementation, to final validation of the application.
Working with your team and the teams around you to ensure quality standards are met.
Consistently shifting left to catch quality issues early.
This team owns various software systems, meaning you will have a heavy hand in designing and shaping the architecture and technical strategy of these systems.
Collaborating with your team, senior engineers, and other leadership to ensure the systems meet expectations.
Raising concerns and advocating for the customer, and the team whenever necessary.
You will facilitate the management of the project through agile ceremonies, creating and prioritizing tasks, and holding your team accountable to execute according to deadlines.
You will also maintain and capture Quality and performance metrics about your team for reporting to higher level leaders.
Additionally, you will be responsible for hiring, training, mentoring, performance reviews, resolving interpersonal conflicts, providing regular feedback, and hands-on leadership to each of your direct reports.

Requirements

Designing and maintaining test plans and automated testing systems.
Conducting interviews and hiring as needed.
Mentoring, training, and retaining top talent.
Conducting performance reviews, providing critical feedback, and writing performance improvement plans if necessary.
Being an advocate for the team and Quality processes.
Provide daily leadership within the team.
Set goals and performance objectives for the team and every individual.
Conduct regular team meetings.
Collaborate with leadership on best practices, team standards, and regularly enforce them within the team.
Must be able to perform duties with or without reasonable accommodation.
Completes all responsibilities as outlined on annual Performance Plan.
Completes all special projects and other duties as assigned.
Must be able to work in the office 2 days per week.
Strongly Preferred Skills & Experience:
Experience building full stack software systems.
Experience using the cloud as part of development.
Expertise with testing methodologies and technologies (e.g., automated, exploratory, performance, security)
Experience working in an Agile environment.

Benefits

Health Insurance
Retirement Plan
Disability benefits
Paid Time Off program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

test automationautomated test casestest plansSDLCperformance metricsfull stack software systemstesting methodologiesAgile

Soft skills

leadershipmentoringcollaborationadvocacyperformance reviewscritical feedbackgoal settinginterpersonal conflict resolution