Process Manager — Business Process Management
VerbundVolksbank OWL eG
full-time
Posted on:
Location Type: Hybrid
Location: Paderborn • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Prometheus
About the role
- Design and optimization of central banking processes related to cards, online banking, international business, payment systems and payment processes
- Coordination of interdisciplinary process teams and participation in cross-departmental optimization projects
- Analysis, further development and optimization of existing banking processes, particularly in payments, cards and online banking
- Documentation and modeling of processes (e.g., using IBO Prometheus)
- Administration of IT-supported processes and maintenance of process-relevant systems
- Data-driven process optimization and support in querying, analyzing and visualizing process-related data
Requirements
- University degree (e.g., Business Administration, Business Informatics, IT or similar) or a banking qualification with relevant further training (e.g., certified banking specialist such as Bankbetriebswirt)
- At least 2–3 years of professional experience in the banking sector or in process management
- Strong process understanding, process-oriented thinking and interest in banking processes
- High IT affinity, quick comprehension and solid technical understanding
- Self-initiative, a structured working style and enthusiasm for independently developing processes
- Team player, strong communication skills and willingness to work across departments
Benefits
- Personalized onboarding tailored to you
- Job security with a responsible employer
- Appreciative work environment and mutual support
- Flexibility through flexible working hours
- 30 days of vacation plus additional days off at Christmas and New Year's Eve
- Attractive retirement benefits
- Bike and electronics leasing
- On-site/mobile massage service
- Team events and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process optimizationdata analysisprocess modelingIT process administrationpayment systemsonline bankingcard processingdata visualizationinterdisciplinary team coordinationbusiness process analysis
Soft skills
process-oriented thinkingstrong communication skillsself-initiativestructured working styleteam playerenthusiasm for process developmentquick comprehensionstrong process understandingwillingness to work across departments
Certifications
Bankbetriebswirtcertified banking specialist