Veracross

Associate Implementation Manager

Veracross

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Salary

💰 $65,000 - $75,000 per year

About the role

  • Guide customer implementation projects across one or more Veracross products. The process may include:
  • Department discovery: working with each implementing department to understand their workflows and needs.
  • Platform transition options consulting: Discovery-infused platform setup options presented, demoed, revised, and finally agreed upon.
  • Orchestrate successful change management, where tailored configurations are office-tested, revised, approved, and deployed.
  • Department workflow consulting: Model and document the ways the school's different departments will use the Veracross product(s) across their first operational year.
  • Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time and effective project delivery
  • Lead direct training engagements for multiple school departments, and ensure school personnel completed required self-paced trainings
  • Collaborate with internal stakeholders to ensure all phases of the implementation are executed as necessary (for example: Implementation Engineers for system configuration and data migration)

Requirements

  • 4-year college degree or equivalent experience
  • Excellent written and oral communication skills to include comfort with public speaking, presentation delivery, etc.
  • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgment
  • Ability to learn complex, enterprise level software systems at a level that supports teaching others
  • Ability to multi-task in a fast-paced environment
  • Problem-solving skills with ability to perform root cause analysis
  • Ability to travel up to 15% of the time
  • Authorized to work in the United States
Benefits
  • 3 weeks of vacation per year
  • 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
  • 56 Hours of paid sick leave annually
  • Top tier benefits -
  • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
  • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange managementworkflow modelingdata migrationenterprise software systemsroot cause analysis
Soft Skills
communication skillspublic speakingpresentation deliverydecision makinginitiativeindependent judgmentmulti-taskingproblem-solving
Certifications
4-year college degree