Manage and respond to customer security questionnaires and due diligence requests.
Serve as a trusted advisor to customers and prospects, clearly explaining Veracode’s security and compliance postures.
Support preparation for external audits, customer audits, and certification initiatives.
Maintain audit-ready documentation and evidence repositories; support and track remediation efforts.
Establish scalable and efficient processes for Customer Assurance and risk communication.
Own and maintain Veracode’s Customer Trust Center.
Monitor compliance trends and customer expectations to inform continuous GRC improvement.
Mentor and guide junior colleagues, contributing to a culture of knowledge sharing.
Assist with IT risk assessments and control reviews; maintain compliance with frameworks such as SOC 2, FedRAMP, GDPR, and other compliance or regulatory frameworks.
Collaborate with Legal, IT, Engineering, Product, and Sales to align risk and compliance with business objectives.
Requirements
Bachelor’s degree in Information Security, Computer Science, Risk Management, or related field.
3+ years of experience in IT risk, compliance, audit, or customer assurance—ideally within SaaS or cloud environments.
Ideal Candidates will have had customer focused or Go to Market experience in the past.
Proven background with compliance frameworks (SOC 2, ISO 27001, FedRAMP, GDPR, PCI DSS).
Strong understanding of Security, Risk Management, Control Frameworks, and Governance.
Excellent communication skills—able to translate technical risk and compliance topics for varied audiences.
Customer-centric mindset and experience managing assurance processes.
Trust-builder who values clarity, transparency, and accountability.
Energetic, positive attitude.
Analytical problem solver with attention to detail.
Collaborative and energetic team player who thrives in fast-paced environments.
Strong organization and project management skills.