
Strategic Account Manager
VelocityEHS
full-time
Posted on:
Location Type: Hybrid
Location: Illinois • United States
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Salary
💰 $95,750 - $132,000 per year
About the role
- Build and maintain strong, long-lasting relationships with senior decision-makers and key stakeholders within client organizations
- Develop and implement account plans to achieve business growth objectives
- Work closely with internal teams to ensure our solutions align with client needs and drive tangible business outcomes
- Identify and pursue new business opportunities within existing accounts
- Act as the voice of the customer within the organization
- Regularly track and report on key performance indicators (KPIs)
- Work closely with cross-functional teams to ensure a seamless and integrated client experience
- Stay informed about industry trends, market conditions, and competitor activities
Requirements
- Bachelor’s degree in a relevant discipline or equivalent experience
- 3+ years of professional Safety experience
- 3+ years of professional experience in B2B customer success, consulting, sales, or equivalent B2B customer-facing role
- Proven experience building and nurturing senior-level relationships across large enterprise accounts
- Strong interpersonal and relationship-building skills
- Excellent communication (both written and verbal) and presentation skills
- Strong problem-solving skills
- Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite, Gainsight, and other relevant tools
- Ability to travel up to 20% nationally and internationally.
Benefits
- Comprehensive benefits package
- Variable Pay Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B customer successconsultingsalesaccount planningkey performance indicators (KPIs)problem-solving
Soft skills
interpersonal skillsrelationship-building skillscommunication skillspresentation skills
Certifications
Bachelor’s degree