VeilSun, Inc.

Account Manager

VeilSun, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Colorado • United States

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Salary

💰 $110,000 - $130,000 per year

About the role

  • Own and manage a portfolio of existing client accounts, serving as the primary point of contact.
  • Build strong, long-term relationships with key stakeholders and executive sponsors
  • Maintain a deep understanding of client business objectives, challenges, and success metrics
  • Proactively identify and mitigate churn risk
  • Manage client escalations in partnership with Delivery and leadership as needed
  • Identify, qualify, and close expansion opportunities including upgrades, renewals, cross-sells, and add-on services
  • Manage pricing discussions and renewal conversations within established guidelines
  • Ensure full understanding of client procurement process to accurately forecast and set expectations
  • Create value within existing relationships to gain introductions to new contacts, teams, and departments
  • Manage and forecast an expansion pipeline for VeilSun services and partner offerings (e.g., Quickbase)
  • Work closely with Delivery teams (Developers, Architects, Solution Engineers, Technical Project Managers) to align on scope, roadmap, and client expectations
  • Act as a liaison between VeilSun, our technology partners, and client stakeholders
  • Support co-selling efforts with partner sales teams as applicable
  • Ensure a smooth handoff from sales to delivery and ongoing alignment throughout the client lifecycle
  • Maintain balance of client advocation and protecting internal alignment and best practices
  • Support strategic account planning for assigned clients
  • Participate in and present Quarterly Business Reviews (QBRs) for key accounts
  • Track and report on account health, pipeline, renewals, and expansion opportunities
  • Maintain accurate records and forecasts in CRM and other internal systems

Requirements

  • 3–6+ years of experience in account management, client success, or sales within technology, software, or professional services
  • Experience managing existing client relationships with revenue responsibility
  • Consultative selling mindset with the ability to align client needs to solution capabilities
  • Strong communication skills, both verbal and written
  • Proven ability to manage multiple accounts and priorities simultaneously
  • Comfortable working in a fast-paced, growth-oriented environment
  • Preferred Experience working in a Technology Partner Program environment
  • Familiarity with low-code/no-code platforms, SaaS, or professional services delivery models
  • Experience with Quickbase or similar platforms
  • Strong understanding of pipeline management and forecasting
  • BA or BS degree preferred
Benefits
  • medical, dental, vision, life and supplemental insurance
  • short- and long-term disability
  • options for profit sharing
  • eligibility to participate in company stock or equity programs
  • 401(k)
  • paid vacation
  • sick time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementclient successsalesconsultative sellingpipeline managementforecastinglow-code platformsno-code platformsSaaSprofessional services delivery
Soft Skills
communication skillsrelationship buildingproblem-solvingmulti-taskingclient advocacystrategic planningcollaborationnegotiationpresentation skillsadaptability