Principal Business Consultant, Life Sciences R&D
Veeva Systems
Managed Services Consultant – Commercial Vault
Veeva Systems
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $140,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Vault
About the role
- Provide post-go-live consulting and administrative support for multiple clients
- Configuration enhancement for live applications – business process, taxonomy and metadata, new features & functionality, security, notifications, etc.
- Bulk import/export/updates of content and data
- Recommendations on application features, use, and best practices
- Maintenance of production and sandbox environments
- Creation of reports and dashboards
- Member of Commercial Services team providing ongoing professional services for customers live with Veeva’s commercial and medical content management solutions (Vault PromoMats & Vault Medical)
- Customer-facing, non-travel role (may include occasional internal event travel)
Requirements
- 3+ years experience configuring/supporting/implementing content management software or related services delivery
- Customer service or consulting experience
- Ability to quickly understand client requirements and needs and articulate potential solutions
- Experience managing clients requests and setting expectations
- Excellent verbal and written communication skills
- Bachelor’s degree or equivalent relevant experience
- Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT)
- (Nice to have) Project management experience
- (Nice to have) Understanding of life sciences content management principles, types, and taxonomies
- (Nice to have) Understanding of life sciences compliance requirements
- (Nice to have) Experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, and/or Next Docs
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Work Anywhere: flexibility to work from home or in the office
- Potential variable bonus and/or stock bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
configurationcontent management softwarebulk import/exportreport creationdashboard creationapplication enhancementdata updatesclient managementproject managementlife sciences compliance
Soft skills
customer serviceconsultingcommunicationclient requirements understandingexpectation management
