Lead Consultant
Veeva Systems
PMPVault
Senior Consultant – Quality Cloud
Veeva Systems
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $200,000 per year
Job Level
Senior
Tech Stack
Vault
About the role
- Lead IT Operations at customers for Veeva’s Quality SaaS solutions
- Lead a team of Veeva colleagues developing and executing a strategic roadmap of enhancements for customers’ Veeva Vault products
- Oversee implementing an agile release methodology and manage operations across customer QA, IT, and Business teams
- Function as a primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
- Oversee customer release management programs including resource planning, release tracking, and forecasting
- Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on holistic success and continuous improvement
- Partner and build relationships with large, complex, and strategic life sciences customers
- Customer-facing role with occasional travel up to 15%
Requirements
- 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
- Proven ability to work both independently and in teams in a dynamic, fast-moving environment
- Good understanding of SaaS and GxP principles
- Ability to quickly understand business requirements and design creative solutions
- Excellent verbal and written communication skills
- Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
- Experience with Data or Content Management applications
- Willingness to travel up to 15% of the time
- Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT)
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Work Anywhere flexibility to work from home or in the office
- This position may also be eligible for variable bonus and/or stock bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT Project ManagementGMP Systems ownershipSoftware ConsultingAgile release methodologyCustomer release managementData Management applicationsContent Management applicationsSaaSGxP principlesBusiness analysis
Soft skills
LeadershipCommunicationTeam collaborationProblem-solvingCustomer relationship managementAdaptabilityStrategic thinkingAnalytical skillsCreativityIndependence
