Principal Consultant
PerkinElmer
Employee Assistance Consultant
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,600 - $109,400 per year
Job Level
Mid-LevelSenior
About the role
- Provide consultation to client company members at all levels regarding workplace concerns and employee issues
- Facilitate referrals from company managers and follow Evernorth Behavioral Health and client protocols for EAP referrals
- Consult with managers regarding policy implications, positioning and interface with EAP
- Facilitate critical incident response by consulting with requesting manager and direct service providers, including arranging onsite services
- Respond immediately to crisis calls; provide crisis assessment and intervention
- Use continuous collaboration consultation on cases to ensure quality service delivery
- Provide clinical review with EAP providers and educate providers regarding Evernorth EAP protocols and monitor compliance
- Respond to service delivery concerns and complaints
Requirements
- Master’s degree in clinical or counseling field
- Current licensure to practice as an independent mental health professional (LCSW, LMFT, LPC/LPCC, LMHC, Psych RN, or Licensed Psychologist) in the state of employment
- CEAP required to obtain within 2 years of employment
- Minimum of 4 years post-masters clinical experience
- Demonstrated understanding of multiple therapeutic modalities, including brief therapy, substance abuse approaches, and managed care
- Thorough knowledge of current principles and practices in employee assistance field
- Knowledge and experience in crisis management
- Training and experience in chemical dependency preferred
- EAP experience strongly preferred but not required
- Excellent communication, organizational and consultative skills
- Customer service orientation and experience
- Demonstrated assessment and diagnostic skills
- If working at home: cable broadband or fiber optic internet with at least 10Mbps download/5Mbps upload
Benefits
- Eligible to participate in an annual bonus plan
- Medical insurance starting day one
- Vision insurance starting day one
- Dental insurance starting day one
- Well-being and behavioral health programs
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Work at home / remote work arrangement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
crisis assessmentinterventiontherapeutic modalitiesbrief therapysubstance abuse approachesmanaged careclinical reviewassessment skillsdiagnostic skillsEAP protocols
Soft skills
communication skillsorganizational skillsconsultative skillscustomer service orientationcollaborationproblem-solvinginterpersonal skillsleadershipadaptabilityempathy
Certifications
Master’s degreeLCSWLMFTLPCLPCCLMHCPsych RNLicensed PsychologistCEAP
