Global Program Manager, Cloud Development
Veeva Systems
Vault
Global Program Manager – Development Cloud
Veeva Systems
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • 🇪🇸 Spain
Visit company websiteJob Level
SeniorLead
Tech Stack
Vault
About the role
- Service Delivery accountability for one or more Global Vault implementations in Clinical, Safety, and Regulatory at strategic accounts
- Manage implementation programs and guide transformation of customers' R&D technology landscape
- Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmaps
- Collaborate and actively communicate with Sales, Strategy, Product Management, Customer Success, and Services Leadership teams to align on program milestones and activities
- Develop strategic relationships with customer IT and business executives and act as trusted advisor
- Develop implementation proposals and lead services contract negotiations
- Oversee project execution performed by the Professional Services team and act as first line of defense for escalations
- Ensure a smooth transition to and oversee post-deployment application management teams
- Own customer success and drive opportunities for product sales and adoption
Requirements
- 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, or Safety)
- In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Safety, Quality, Manufacturing
- Consulting experience across multiple functional areas for enterprise pharma clients
- Track record of success leading diverse global teams to deliver large, complex GxP technology implementations
- Experience in technology strategy and roadmap development for large customers, ideally in GxP environments
- Proven ability to critically and objectively interpret, evaluate and communicate information to effectively influence at the executive level
- Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority
- Ability to work effectively with third parties and galvanize disparate groups
- Based in the EU or UK and able to travel up to 50% of the time
- Legally authorized to be employed in the European Union or the UK (Veeva does not anticipate providing visa sponsorship)
- Nice to have: Veeva Vault implementation experience
- Nice to have: Software as a Service implementation experience in GxP space
Benefits
- Work Anywhere program: flexibility to work from home or in the office
- Remote, full-time, customer-facing role with ability to work from customer site, home office, and offsite meetings
- Support for disability accommodations during application and recruitment (talent_accommodations@veeva.com)
- Equal opportunity employer and commitment to diversity and inclusion
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementGxP technology implementationstechnology strategy developmentroadmap developmentnegotiationproblem resolutionprocess establishmentinfluencing without authorityconsulting
Soft skills
communicationrelationship buildingcollaborationcritical thinkingexecutive influenceadaptabilityteam leadership
