Field Sales Engineer
acre security
Cloud
Global Program Manager, Commercial Life Sciences
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $200,000 per year
Job Level
SeniorLead
Tech Stack
Cloud
About the role
- Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers
- Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap
- Establish post-deployment application management
- Support implementation proposals and services contract negotiation
- Coordinate Customer Success Manager activities to drive product value and adoption
- Coordinate Product Management and Product Support activities
- Manage all customer-facing teams and coordinate closely with sales to optimize Veeva’s products and services
- Own customer success and lead as the services executive partnering across Veeva teams including Product and Sales
- Customer-facing work at customer sites, home office, and offsite meetings
Requirements
- 7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing)
- Consulting experience across multiple functional areas for enterprise pharma clients
- Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results
- Experience in technology strategy and roadmap development for large pharma customers
- Proven executive communication skills
- Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
- Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
- Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
- Based in Eastern or Central Time Zone and able to travel up to 50% of the time
