Veepee

Brand Support Team Lead – Marketplace

Veepee

full-time

Posted on:

Location Type: Hybrid

Location: Saint-Denis • France

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Tech Stack

Flash

About the role

  • In addition to its core flash-sale business, the Veepee Group operates a marketplace open to brands that wish to list and sell their products on the group’s websites.
  • To help our platforms reach their full potential by integrating the best-performing offers and to provide daily support to our sellers, we are looking for a Brand Support Team Lead for our French operation.
  • Lead a team of approximately 6 Brand Support Specialists responsible for onboarding sellers to the site and providing day-to-day support.
  • Foster and develop team spirit around shared strategic objectives.
  • Identify training needs, manage recruitment, and lead the team.
  • Manage and assign new sellers to team members.
  • Provide cross-functional leadership.
  • Ensure team cohesion and align processes at the European and French levels in partnership with a co-lead.
  • Own, monitor, and report on key performance indicators related to monthly business performance reviews.
  • Closely follow the onboarding process for strategic sellers and report on progress to the commercial team.
  • You will be in contact with all marketplace stakeholders (Business Managers, Lead E-merchandisers, Product Owners, Business Developers...).
  • Continuously improve our workflows and processes.

Requirements

  • At least 2 years of managerial experience.
  • In addition to knowledge of digital products/solutions and KPIs and strong analytical skills, you are a natural leader with a strong entrepreneurial mindset.
  • Strong communication skills (active listening, empathy, persuasive ability).
  • You take a collaborative and creative approach to problem-solving and demonstrate the ability to work within an international, multidisciplinary team.
  • Your experience and knowledge enable you to make decisions and influence others.
  • You are resilient and work with integrity.
  • Fluency in both English and French is required to perform the role.
  • Proficient with the Microsoft Office suite and have a good understanding of databases.
Benefits
  • Variable bonus
  • Profit-sharing & incentive schemes
  • Remote work possible up to 2 days per week
  • Access to an online language-learning platform
  • Access to the company works council (CSE) benefits
  • Access to an on-site canteen and smart fridges
  • Access to the gym
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
managerial experienceknowledge of digital productsKPI analysisanalytical skills
Soft Skills
leadershipentrepreneurial mindsetcommunication skillsactive listeningempathypersuasive abilitycollaborative problem-solvingcreativityresilienceintegrity