Veepee

Key Account Manager – Marketplace, Fashion/Lifestyle

Veepee

full-time

Posted on:

Location Type: Hybrid

Location: Saint-Denis • France

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About the role

  • Reporting to the Business Manager, the KAM is responsible for the day-to-day management and activation of the brands in their portfolio on the Marketplace to achieve the targets they are accountable for while ensuring the expected level of service.
  • Develop a strategic plan for each brand in collaboration with stakeholders.
  • Analyze and share performance data and identify areas for improvement to implement.
  • Build trust-based relationships with brands and manage daily operations: phone follow-ups, meetings, newsletters, and the implementation and presentation of KPIs.
  • Coordinate with other Marketplace team members (Brand Support, Business Development, E‑merchandiser, Sales Administration (ADV), Creative & Design) as well as with internal departments to ensure high-quality service for brands and an excellent member experience.
  • Know your market (product trends, working methods, competitors).
  • Participate in trade shows and events within the assigned scope.
  • Set up competitive monitoring to understand the partner's digital strategy.

Requirements

  • Bachelor's degree or higher from a business school or in marketing, with 3 to 5 years' professional experience in a similar role, ideally in a digital or e‑commerce environment and/or on a marketplace.
  • Excellent interpersonal skills and strong communication abilities, enabling you to build and maintain solid professional relationships.
  • Customer satisfaction is a top priority; you listen attentively to meet clients' needs.
  • Demonstrated determination to consistently achieve your objectives.
  • Team player who can rally colleagues around common goals and foster strong collaboration.
  • Strong persuasion and influencing skills, enabling you to effectively convince stakeholders with a commercial approach.
  • Proven ability to lead and inspire your client portfolio to success.
  • Highly organized and meticulous, able to manage multiple tasks.
  • Resilient and able to manage stress effectively.
  • Strong appetite for challenges; you constantly seek to push yourself and take on new professional challenges.
  • Business- and results-oriented, with a strong ability to identify and exploit market opportunities.
  • Excellent commercial negotiation skills.
  • Proficient in Google Sheets.
  • Comfortable with the digital environment.
  • Good knowledge of the sector and/or a passion for its development.
  • Understanding of financial issues (P&L, depreciation).
  • Experienced in budget management and commercial monitoring (KPIs, performance analysis, etc.).
  • Fluent in English.
Benefits
  • Variable performance bonus
  • Profit-sharing & incentive schemes
  • Remote work possible up to 2 days per week
  • Access to an online language-learning platform
  • Access to works council (CSE) benefits
  • Access to company catering and connected fridges (Foodles, Kumo, Bolk)
  • Access to an on-site gym
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
budget managementperformance analysisKPI implementationdigital strategymarket analysiscommercial negotiatione-commercestrategic planningcustomer satisfactioncompetitive monitoring
Soft Skills
interpersonal skillscommunication abilitiesteam playerpersuasion skillsinfluencing skillsorganizational skillsresiliencedeterminationcollaborationadaptability
Certifications
Bachelor's degreedegree in marketing