Veeam Software

Sales

• Ownership in leading the delivery of the Channel/VCSP Learning Journeys (onboarding)
• Develop reinforcement materials (job aids, documentation, etc.) beyond the scope of the global learning journey resources
• Monitor and track performance during onboarding and regularly communicate with Managers and appropriate stakeholders to ensure participants are equipped with the necessary skills and knowledge to effectively execute in their roles
• Facilitate face-to-face and virtual small group, 1:1, and large group training sessions as-needed with positive participant feedback and survey results
• Drive the adoption of existing training as recommended or required
• Track learning metrics and associated data insights for Channel/VCSP teams using internal best practices like the Kirkpatrick model of training evaluation
• Evaluate performance and provide insights to management/leadership
• Create training deliverables where appropriate
• Document the implementation of training programs and initiatives to ensure quality and effectiveness
• Support call shadowing and role play initiatives
• Collaborate with internal SMEs for tool and productivity enablement including the adjustment to new or changing processes, updated product launch information or corporate messaging, sales plays, etc.
• Leverage data intelligence and anecdotal feedback to make recommendations to Channel/ VCSP leadership for seller support and improvement
• Draft regular communications with internal team members or stakeholders on enablement program/initiative progress
• Participate in AMER and Global Sales Acceleration team meetings, workstreams, and events as defined – this includes passing all necessary trainings and certifications in a timely manner (Ex: Veeam Selling, JOLT, vPower, Onboarding, Product Launch Training, etc.)
• Provide Manager and Leadership support to scale communications, business insights, sales plays, etc. to improve awareness of programs and important information
• Participate in the planning and support of All-Hands meetings across Channel/ VCSP teams to drive awareness of programs, insights and information that creates business impact

Sales Acceleration Specialist

Technical Customer Success

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

Senior Customer Success Engineer

Data Analyst

• Own the Corporate Dashboard Portfolio: Design, build, and maintain Tableau dashboards spanning key corporate metrics, with a primary focus on ARR, incremental ARR, net revenue retention (NRR), acquisition, upsell, downsell, and churn.
• Deliver Analytical Insights: Go beyond reporting — proactively surface trends, anomalies, and opportunities across corporate and revenue data and present findings to senior leadership.
• Partner with Stakeholders: Serve as the primary analytics point of contact for executive and cross-functional teams, translating business questions into data-driven answers.
• Write and Optimize SQL: Query large-scale databases to extract, transform, and validate data for dashboards and ad hoc analyses.
• Maintain Data Quality: Collaborate with data engineering to ensure upstream data pipelines produce accurate, timely inputs for reporting.
• Drive Continuous Improvement: Identify opportunities to improve existing dashboards, automate manual reporting, and introduce new analytical capabilities — including AI-assisted tools where appropriate.
• Document and Standardize: Establish clear definitions, data dictionaries, and best practices for corporate and ARR-related metrics across the organization.

Senior Data Analyst

Account Executive

• Consistently achieve and exceed annual enterprise sales targets through disciplined execution and strategic account planning
• Establish Veeam as a mission-critical partner, not a point solution, within assigned enterprise accounts
• Drive net-new adoption and platform expansion across complex, multi-stakeholder environments
• Build and execute account-based strategies that align to customer business priorities, risk posture, and long-term transformation initiatives
• Own and lead end-to-end enterprise sales cycles, from executive discovery through close and expansion
• Develop and execute multi-year territory and account strategies grounded in data, customer insight, and competitive intelligence
• Lead complex negotiations by clearly articulating business value, ROI, and risk reduction, not just product capability
• Engage CIOs, CISOs, VPs of IT, and other senior stakeholders in outcome-driven conversations
• Build and maintain accurate, inspection-ready forecasts and pipeline coverage
• Coordinate effectively with Systems Engineering, Channel Partners, Marketing, SDRs, Deal Desk, Legal, and Customer Success

Senior Account Executive

Director

• Set and evolve the creative vision for Veeam’s global brand aligned to our new positioning.
• Lead concept development for major campaigns, launches, and high-visibility programs (Ex. RSA and VeeamON).
• Raise the creative bar across digital, video, social, web, experiential, and OOH.
• Build strong relationships with senior stakeholders, confidently presenting ideas and influencing strategic direction.
• Ensure all creative output reflects Veeam’s values, vision, and market leadership.
• Lead, mentor, and inspire a multi-disciplinary creative team.
• Establish clear processes, standards, and frameworks to scale creative strategy across the organization.
• Foster a high-performing, collaborative and continuously improving culture.
• Provide clear creative direction and actionable feedback.
• Translate business goals into creative strategies and deliverables.
• Drive cross-functional alignment and maintain brand consistency.
• Oversee quality control for all creative output.
• Evolve and maintain Veeam’s brand guidelines.
• Identify opportunities to innovate our visual and verbal identity.

Sales Acceleration Specialist

Senior Customer Success Engineer

Senior Data Analyst

Senior Account Executive

Senior Director, Creative