Technical Account Manager
Veeam Software
full-time
Posted on:
Location Type: Remote
Location: Turkey
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About the role
- Provide input to the writing of proposals and Statements of Work
- Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
- Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
- Assist with assessment and design of solutions
- Assist with Veeam Software solution implementation effort estimation
- Create white papers, solutions guides, best practices, custom documentation, etc.
- Deliver onsite knowledge transfer on Veeam Software solutions
- Document configuration and completed activities
- Analyse installed environments and guide optimal Veeam Software configurations
- Facilitate communication between client and Veeam support
- Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
- Provide input for improvement of process and documentation
- Overnight travel to meet company goals and objectives
Requirements
- VMware VCP, Microsoft MCSE or equivalent experience
- Prince 2, ITIL, PMP, or equivalent experience
- Bachelor’s Degree in technology required (A combination of education and experience will be considered)
- Hands-on experience with Veeam’s Core products
- Proven Consulting and Project Management experience
- Excellent communication, interpersonal and relationship-building skills
- Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
- Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
- Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
- Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
- Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
- Experience with Data Management, Data Protection, Data Analytics
- Extensive experience with Data Center, Business Continuity and Operating Systems
- Experience successfully managing multiple simultaneous projects and accounts
- Working knowledge of Cloud technologies, capabilities, and protocols
- Business proficient in Turkish and English
Benefits
- 24 paid vacation days,
- plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private medical, dental, and optical insurance for employees and dependents
- Life and disability insurance with enhanced coverage
- Mandatory personal pension plan with employer contributions
- Monthly meal allowance of 200 TRY per working day
- Monthly home office allowance for remote work support
- Monthly commuter allowance for business-related travel
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Veeam SoftwareVMwareHyper-Vnetworking protocolsFibre ChannelEthernetCloud servicesdata managementdata protectiondata analytics
Soft Skills
communication skillsinterpersonal skillsrelationship-building skillsproject managementconsulting experienceproblem-solvingteam collaborationclient engagementprocess improvementknowledge transfer
Certifications
VMware VCPMicrosoft MCSEPrince 2ITILPMPBachelor's Degree in technology