Business Manager II – Patient Appointment Center
VCU Health
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Virginia • United States
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About the role
- Direct and coordinate all daily functions in the central scheduling call center
- Participate and develop policies and procedures in coordination with Revenue Cycle and Ambulatory leaders
- Ensure the effective screening of patients including complete registrations, insurance verification and scheduling of patient services
- Responsible for supervision of 80+ staff
- Manage operations within budget and give input in budget development
Requirements
- Minimum of five (5) years of supervisory/management experience
- Minimum of five (5) years of experience in customer service, hospital patient accounting, physician office, healthcare registration and/or clerical/administrative position
- Seven (7) years application experience with progressively more responsible supervisory or management experience preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
supervisory experiencemanagement experiencecustomer servicecoordinationpolicy developmentbudget managementstaff supervision