Client Service Representative
VCA Animal Hospitals
full-time
Posted on:
Location Type: Office
Location: Loveland • Colorado • United States
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Salary
💰 $16 - $18 per hour
About the role
- Maintaining client relationships and service standards
- Greeting clients and their pets
- Answering non-medical client inquiries
- Presenting friendly and courteous care
- Essential administrative tasks
- Scheduling and managing medical records
- Reviewing charges and invoicing upon discharge
- Recommending and obtaining products and services
Requirements
- Customer Service experience
- Strong communication skills
- Basic computer skills
- Ability to maintain client relationships
- Experience with administrative tasks
Benefits
- Access to the people and financial resources of a large veterinary community
- Leadership opportunities
- Career development programs
- Opportunities to give back through strong shelter partnerships and VCA Charities
- Continuing education allowance
- Tuition support and sponsorships
- Veterinary Technician license reimbursement
- Free mental health and wellness subscriptions (Head Space)
- Referral bonuses
- Competitive wage
- Medical, dental & vision insurance
- Generous pet care discounts
- Life, long and short-term disability insurance
- Paid parental leave
- Paid vacation (2 weeks to start) and sick time
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationclient relationship managementadministrative tasks