Operations

• Lead day-to-day shift execution, acting as the first point of contact for Remote Drivers, Field Support Agents, stakeholders, and management during assigned hours.
• Build, adjust, and monitor shift plans to ensure strong staffing coverage, contingency planning, and fair workload distribution across daily operations.
• Assign and coordinate tasks across the team, including charging, rebalancing, cleaning, and fleet readiness activities, based on real-time operational priorities.
• Ensure vehicles, equipment, communication systems, and operational resources are available, functioning, and ready to support commercial service throughout the shift.
• Drive performance against key operational KPIs including fleet readiness, availability, response times, ride acceptance, customer support, and overall shift efficiency.
• Monitor operational roadblocks, make real-time decisions under pressure, escalate issues when needed, and proactively solve problems to minimize disruption.
• Support a strong safety culture by maintaining awareness across the shift, assessing team wellbeing and capacity, and following escalation processes in line with operational guidelines.
• Complete and submit end-of-shift reporting, highlighting performance, shortfalls, challenges, and opportunities for continuous improvement.

Operations Shift Lead – Driving Technology

Data Scientist

• Develop automated approaches to map augmentation using video, connectivity, trip data, and open datasets such as OpenStreetMap.
• Build data science solutions that accelerate map creation and updates for new cities where Vay launches.
• Design and develop routing simulation tools to discover optimal strategies for improving ETA and ATA accuracy.
• Lead and contribute to initiatives within the Operational Design Domain (ODD) data science pod.
• Identify and automate inefficiencies in map generation workflows to enable faster and more frequent updates.
• Work cross-functionally with engineering, operations, and product teams to implement and deploy production-grade solutions.
• Help scale the impact of the data science team by driving key initiatives and reducing knowledge concentration on critical ODD topics.

Senior Data Scientist

Accountant

• Own key GL areas through month-end close, including journal entries, reconciliations, and variance analysis.
• Ensure accuracy, timeliness, and transparency across reporting cycles.
• Identify and fix close inefficiencies before they become problems.
• Support multi-entity operations, including intercompany transactions, consolidations, and FX accounting.
• Strengthen documentation and controls around complex accounting areas.
• Act as a go-to resource for non-routine or technical accounting questions.
• Support external audits and ensure clean, well-prepared deliverables.
• Improve audit readiness through stronger reconciliations, documentation, and controls.
• Prepare and review state and regulatory tax filings.
• Drive accounting projects focused on systems optimization, close efficiency, and internal controls.
• Partner with FP&A on accrual accuracy and budget vs. actual reviews.
• Design scalable processes that hold up as transaction volume and complexity increase.
• Advise junior accountants on complex transactions and best practices.
• Work cross-functionally with FP&A, Operations, and leadership to ensure financial clarity and discipline.

Operations Shift Lead – Driving Technology

Senior Data Scientist

Senior Accountant