Senior IT Administrator

Vay

Senior IT Administrator responsible for IT operations and support across Vay's departments. Ensuring efficient software and hardware functionality company-wide within an innovative transportation technology company.

Posted 6/23/2026full-timeBerlin • 🇩🇪 GermanySeniorWebsite

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Install, configure, and maintain software and hardware for seamless functionality company-wide
Manage internal network services and a suite of technology tools
Set up and manage user accounts; especially in Google Workspace and Atlassian products
Automate internal IT processes to drive efficiency and minimize manual work
Support helpdesk operations, ensuring timely resolution of desktop, application, and equipment issues
Maintain and evolve internal IT documentation and policies to keep them accessible and crystal clear

Requirements

What you’ll need

Several years of experience in a similar IT administration, support or helpdesk position
Hands-on experience with tools such as Google Workspace, Atlassian, or similar IT administration systems
Familiarity with Windows and macOS administration
Great communication skills
Troubleshooting and problem solving mindset
Ability to automate processes and tooling.

Benefits

Comp & perks

ESOP stock options: A stake in Vay’s future - not just a salary
Unlimited Paid Vacation Days
Subsidized Deutschland ticket (Berlin)
Subsidized Urban Sports Club or FitX Membership
All Vay team members receive 30% off their Vay rides
Exclusive external discounts
€350 Home Office Set-up
Fully funded German Lessons
Regular team events throughout the year

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT administrationnetwork services managementuser account managementprocess automationtroubleshootingWindows administrationmacOS administration

Soft Skills

communicationproblem solving