Vault Insurance

Business Development Rep

• Develop and execute a territory business plan to drive top line growth, profitability, retention with existing partners and new agency appointments.
• Travel extensively throughout GA, NC, SC to meet with prospective and current agents, delivering product training, marketing support, and relationship management.
• Identify high-potential agencies aligned with Vault’s high-net-worth market and onboard them through a consultative sales approach.
• Collaborate with underwriting, marketing, and service teams to ensure seamless agent and client experience.
• Monitor market trends, competitor activity, and agency performance to inform strategic decisions.
• Represent Vault at industry events, conferences, and networking opportunities.

Business Development Manager

Risk

• Perform field inspections and appraisals within assigned territory to determine appropriate replacement cost valuation, as well as to identify potential risks, and hazards.
• This involves evaluating factors such as property location, construction, security measures, and other relevant variables.
• During inspections, if observed, you will identify collections, memorabilia, coins, etc., and discuss the findings with underwriters for additional opportunities for insurance product sales.
• Provide guidance and requirements/recommendations to homeowners on risk hardening measures they can take to prevent or minimize losses.
• This may involve educating policyholders on fire safety, security systems, disaster preparedness, and other risk reduction strategies.
• Work closely with outside appraisal partners.
• Being the service matter expert (SME) for your assigned territory.
• This involves staying updated on current pricing (including the replacement cost tool), industry trends, regulatory changes, and understanding emerging risks in the homeowner's insurance.
• This may include providing support to other territories as necessary, attending professional functions.
• Work closely with the underwriting department This includes timely, consistent reviews of property valuations, and assistance with developing risk mitigation plans for the protection of property.
• Work closely with your assigned Inspection Service Coordinator (scheduler) to ensure accuracy of your calendar scheduling and timeliness of inspections.
• Work with other areas of the company including finance and accounting, actuarial, sales and marketing, claims, operations, and technology on special projects as requested.
• Travel as needed.

Risk Services Specialist

Vice President

• Set and execute the enterprise strategy for commercial and casualty claims handling, aligned with Vault’s profitability, growth, and service objectives
• Serve as subject matter expert on complex, high-exposure, and litigated claims
• Establish governance standards for claim quality, reserving accuracy, coverage interpretation, and expense control
• Identify emerging loss trends, systemic exposures, and legal developments, translating insights into underwriting and product action
• Oversee all aspects of commercial and casualty claim operations, including desk, complex, litigated, and excess claims
• Drive performance against KPIs (cycle time, leakage, severity, expense ratio, litigation outcomes, subrogation recovery)
• Lead reserve adequacy strategy and collaborate with Finance and Actuarial on large-loss modeling and reporting
• Ensure adherence to regulatory, compliance, and best-practice standards across all jurisdictions
• Direct strategy for litigated claims, mediations, arbitrations, and trials in partnership with Claims Counsel and outside counsel
• Oversee coverage analysis and resolution of disputed or complex policy issues
• Manage national panel counsel, TPAs, experts, and vendors; negotiate fee arrangements and performance standards
• Ensure disciplined decision-making around defense strategy, settlement authority, and escalation thresholds
• Lead, mentor, and develop senior claims leaders, managers, and technical specialists
• Build a high-performing claims culture grounded in accountability, ownership, and service excellence
• Partner with Talent & Development to recruit, retain, and upskill top casualty claims talent
• Establish succession planning and capability development for a growing claims organization
• Serve as a trusted strategic partner to Underwriting, Product, Risk Services, Legal, and Distribution
• Support broker and client relationships on high-profile or sensitive losses
• Contribute claims insight to underwriting appetite, pricing, wording, and portfolio management decisions
• Reinforce Vault’s HNW value proposition by delivering white-glove service through complex claim resolution

Business Development Manager

Risk Services Specialist

VP, Commercial & Casualty Claims