Customer Support Representative
Vaudoise Assurances
full-time
Posted on:
Location Type: Hybrid
Location: Aarau • Switzerland
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About the role
- Preparing quotations for non-life insurance and private pension products
- Opening claims and handling minor claims
- Actively collaborating with our field sales representatives
- Direct customer contact by phone and at the service counter
Requirements
- Commercial vocational training in the insurance sector and experience in customer support at an all-lines insurer
- VBV certification or industry-specific further training (e.g., Fachausweis/professional diploma) is an advantage
- Strong service orientation with a structured and efficient working approach
- Independent, reliable and composed personality
- Strong organizational skills
- Excellent command of written and spoken German
- Knowledge of French and other languages is an advantage
Benefits
- A pleasant working environment within a cooperative organization that has been repeatedly recognized as a top employer
- Numerous social benefits, including flexibility in work organization and a variety of employee discounts
- An interesting and varied role
- Part of a motivated team in a modern and appreciative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quotations preparationclaims handlingcustomer supportinsurance products knowledgepension products knowledge
Soft skills
service orientationstructured working approachindependencereliabilitycomposureorganizational skillscommunication skills
Certifications
VBV certificationFachausweisprofessional diploma