Director of Provider Engagement
Vatica Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Formulate and execute a successful provider engagement strategy, which leads to the achievement of Vatica’s corporate goals as well as those of its health plan partners
- Provide leadership that combines broad, strategic vision with a critical eye for optimization of internal operations and the achievement of exceptional results.
- Develop and lead execution of the full spectrum of provider engagement activities from initial onboarding and implementation to ongoing account management; including those designed to improve participation by, and retention of, individual physicians, practices, and health delivery systems.
- Utilize and continuously enhance a national playbook for engaging Vatica Health’s provider network, including best practices for engagement and issue resolution.
- Optimize performance through close collaboration with the Payer & Provider Sales, Clinical Operations, Member Engagement and Analytics teams.
- Serve as the point of contact for escalated provider matters.
- Forecast, monitor, and report key performance metrics (e.g. provider adoption, penetration rates)
- Management of staff, including recruiting, performance assessments
- Enhance provider performance resources and tools, including dashboards and scorecards
- Drive strategic initiatives within the provider network and ensure that the alignment of departmental objectives is congruent with corporate strategy through active participation in corporate strategic planning, budgeting/forecasting and human resource management.
Requirements
- Bachelor’s degree in Healthcare (or related field) or equivalent work experience. Significant industry experience will be considered in lieu of a bachelor’s degree. MBA or MHA preferred.
- Five, or more, years of experience working with primary care practices and health delivery systems: network development, engagement, and value-based care performance optimization
- Deep knowledge of how to succeed in value-based care
- Strong relationship and provider engagement/account management skills
- Strong leadership skills including experience building and managing a high-performing team
- Leadership skills that extend cross-functionally and contribute to driving an exceptional experience for participating providers/practices/health delivery systems
- Results-oriented, capable of clearly translating strategic objectives into actionable processes that drive desired outcomes
- The ability to influence both provider audiences through strong written and verbal communication skills, including formal presentations
- Excellent organizational and communication skills
- Familiarity with Commercial, Medicare and Medicaid risk adjustment
- Experience working with risk-bearing or large health delivery systems is preferred
- Travel Required [25%]
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
provider engagement strategyaccount managementperformance metricsnetwork developmentvalue-based carestrategic planningbudgetingforecastingstaff managementperformance optimization
Soft Skills
leadershiprelationship managementcommunicationorganizational skillsinfluencingresults-orientedteam buildingcross-functional collaborationproblem-solvingpresentation skills
Certifications
Bachelor’s degree in HealthcareMBAMHA