Vanguard

Account Executive

• Responsible for the retention, satisfaction, and growth of clients
• Establishes and deepens client relationships
• Develops and communicates strategic business plans
• Implements long term relationship retention & growth strategies
• Achieves established sales, satisfaction and retention goals

Client Account Executive – Existing Client Sales

Compliance

• Provides enterprise-wide strategic leadership for Vanguard’s regulatory engagement program and Compliance Policy Governance Framework
• Establishes program standards, governance, and oversight for regulator interactions and exam management
• Owns the operating model and data discipline for logging and tracking regulatory interactions in the designated system of record
• Leads the design and continuous enhancement of a controlled, risk-based, and auditable policy governance framework
• Partners with the Global Head of Enterprise Compliance & Governance and key stakeholders to monitor evolving regulatory requirements
• Builds and leads a team responsible for regulatory engagement execution and compliance policy governance
• Sets the strategy and operating model for Vanguard’s regulatory engagement program
• Directs execution of regulatory engagements from intake through close-out
• Partners with Legal, Government Public Policy, Risk, and business leaders to align messaging
• Establishes and maintains dashboards and reporting to provide transparency into engagement volumes and emerging risks

Senior Compliance Director – Regulatory Engagement, Policy Governance

Product Manager

• Guide the development of trusted data products for analytics and insights producers
• Act as a central connector within the organization, bridging business needs, technical solutions and data capabilities
• Oversee the end-to-end lifecycle of data products, ensuring alignment with strategic use cases
• Foster consistency and interoperability across data ecosystem
• Collaborate with data engineers, architects, product teams, business leaders, analytics, and other stakeholders to strategize and deliver high-impact, scalable, governed, and reliable data products
• Actively engage with the stakeholders to understand their business requirements, create a data product vision and roadmap, and establish an effective feedback loop
• Develop deep understanding of operational data stores within your data domain, build strong ties with the product teams, and ensure data quality considerations through the data pipelines
• Create and lead a development plan that breaks down the product vision into broader deliverables
• Identify obstacles and roadblocks, recommend solutions, and seek others to help remove barriers
• Communicate complex design and data concepts clearly in both written and verbal channels.

Data Product Manager

Customer Support

• Lead the design, execution, and evolution of a risk and control ecosystem
• Drive the risk and control strategy including process and business accountability
• Champion Control Automation and emerging technologies
• Execute the RCSA program embedding risk awareness throughout the business
• Deliver robust reporting and insights on control health

Senior Specialist, Controls and Enablement – Personal Wealth, Customer Experience, Digital

Operations

• Applies process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc.
• Concatenates process improvement data and uses key metrics to measure outcomes.
• Supports process improvement initiatives from inception through implementation ensuring deadlines are met. Defines scope and requirements, establishes timeline, and ensures timely completion of deliverables.
• Develops documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses.
• Develops and manages effective working relationships with internal clients and key stakeholders.
• Supports the development of training and/or change management materials and activities to support new processes and procedures.
• Coordinates follow-up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained. Supports the planning and implementation of quality assurance and compliance processes.
• Provides assistance for regulated and monitored activities.
• Participates in special projects and performs other duties as assigned.

Process Improvement Analyst

Project Manager

• Support intake triage by contributing execution perspective to initial alignment, feasibility, and readiness discussions
• Own end‑to‑end delivery of Sales Enablement initiatives once prioritized and deemed ready, driving work from “ready to work” through completion
• Break epics into actionable stories and manage execution using agile delivery practices
• Actively manage work in flight, ensuring deliverables remain aligned with stakeholder expectations as work progresses
• Manage and maintain execution‑level roadmaps across sales capability and readiness initiatives
• Translate business strategy and frontline insights into focused enablement initiative and campaign execution plans
• Ensure training and coaching readiness to support effective rollout, reinforcement, and adoption
• Synchronize execution across training, content, and coaching teams to ensure integrated delivery

Sales Enablement Project Manager

Data Engineer

• Develop and maintain scalable ETL (Extract, Transform, Load) processes to efficiently extract data from diverse sources, transform it as required and load it into data warehouses or analytical systems
• Design and optimize database architectures and data pipelines to ensure high performance, availability and security while supporting structured and unstructured data
• Integrate data from multiple sources, including APIs, third-party services and on-prem/cloud databases to create unified and consistent datasets for analytics and reporting
• Collaborate with data scientists, analysts and business stakeholders to understand their data needs, develop data solutions and enable self-service analytics
• Develop automated workflows and data processing scripts using Python, Spark, SQL, or other relevant technologies to streamline data ingestion and transformation
• Optimize data storage and retrieval strategies in cloud-based data warehouses such as AWS Redshift, Google Big Query, or Azure Synapse, ensuring scalability and cost-efficiency
• Maintain and improve data quality by implementing validation frameworks, anomaly detection mechanisms and data cleansing processes
• Thoroughly tests code to ensure accuracy and alignment with its intended purpose
• Offers tool and data support to business users and team members, ensuring seamless functionality and accessibility
• Conducts regression testing for new software releases, identifying issues and collaborating with vendors to resolve them and successfully deploy the software into production

Data Engineer – Specialist

• Guide the development of trusted data products for analytics and insights producers
• Engage with senior stakeholders to understand business requirements and create a data product vision
• Develop understanding of operational data stores and share expertise with the team
• Communicate complex design and data concepts clearly

Senior Data Product Manager

Financial Planning and Analysis

• Drive the risk and control strategy including process, risk and control ownership, assurance activities (manual and automated), and business accountability.
• Engage and lead the business to build and maintain a process and control environment that aligns with enterprise risk appetite and regulatory expectations.
• Champion Control Automation and emerging technologies to strengthen control execution and reduce risk.
• Define and embed Control Accountability across business teams, ensuring clarity of ownership and control execution.
• Execute the RCSA program, embedding risk awareness, rigor and ownership throughout the business.
• Execute the Issue Management program including influencing timely and high-quality opening and closing of issues.
• Serve as a key liaison to line of business partners including second line of defense and Internal Audit, ensuring proactive engagement, audit readiness, and issue management.
• Deliver robust reporting and insights on control health and risk posture to senior leaders, enabling data driven decision making.

Senior Specialist, Controls and Enablement – Personal Wealth, Brokerage and Investments

Analyst

• Prepares and reviews compliance testing and analysis functions for defined contribution plans
• Researches and resolves compliance technical and regulatory issues independently
• Delivers required compliance testing services within established time-frames in accordance with client and regulatory deadlines
• Ensures proper review, sign-off and quality controls of all compliance testing and analysis functions for assigned clients
• Documents and maintains Vanguard and department standard communications; provides appropriate written and oral communications to clients and internal personnel necessary to complete required functions, resolves issues, and delivers results for assigned clients
• Establish and maintain internal and external client relationships with respect to compliance testing issues
• Assists in the coaching and guidance of team members in both technology (systems used) and technical regulatory areas related to the performance of compliance testing and analysis functions
• Pro-actively focuses on enhancing technology and regulatory skills and knowledge related to the performance of compliance testing and analysis functions including industry designations and certifications
• Facilitates conference calls, client meetings, and internal meetings independently as needed
• Participates in special projects, Vanguard corporate activities, and performs other duties as assigned

Business Controls Oversight Analyst – Specialist

Artificial Intelligence

• Develops complex queries and performs extensive programming to access, transform, and prepare data for statistical modeling.
• Leads and executes deep dive diagnostic, predictive, and prescriptive analytics to support data-driven business decision making.
• Mentors and develops junior data scientists and analysts.
• Identifies and diagnoses data inconsistencies and errors, documents data assumptions, and forages to fill data gaps.
• Engages with internal stakeholders to understand and probe business processes in order to develop hypotheses.
• Guides test design, research design, and model validation. Provides statistical consultation services.
• Prepares and delivers insight presentations and action recommendations. Communicates complex analytical findings and implications to business leaders.
• Participates in special projects and performs other duties as assigned.

Senior AI/ML Scientist

Manager

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew.
• Participates in business planning for the department. Analyzes departmental statistics and prepares reports.
• Develops and recommends changes to departmental policies and procedures.
• Collaborates with internal partners across departments to influence and recommend improvements to the client service model.
• Develops and maintains expert knowledge of Vanguard funds, products, and services.
• Participates in special projects and performs other duties as assigned.

Manager, Client Representatives

• Set the vision, strategy, and operating model for the Consulting Engagement organization, ensuring consistent, high-quality delivery across advice, education, and sales-support teams.
• Lead, hire, coach, and develop people leaders and individual contributors; set performance expectations, deliver candid feedback, and make compensation decisions in alignment with Human Resources policies and procedures.
• Collaborate with key partners on engagement planning and governance, including capacity planning, escalation paths, and standards that improve timeliness, quality, and client experience.
• Partner with key stakeholders to develop growth goals, influence pipeline strategy, and ensure smooth handoffs that move clients to the next stage of the sales process.
• Continuously improving the service model by assessing client and participant needs, analyzing feedback and outcomes, and translating insights into practical enhancements.
• Monitor performance through KPIs and leading indicators; identify trends, triage risks, and drive corrective actions to deliver results.
• Resolve the most complex client issues and escalations by implementing systemic solutions, controls, and clear communication loops with internal partners and frontline teams.
• Maintain strong oversight of compliance, risk, and regulatory requirements; ensure the organization operates within established guidelines and completes required licensing/registration activities as needed.
• Assess the impact of market events and enterprise initiatives on training needs; sponsor enablement and readiness programs to keep teams current and effective.
• Lead special projects and represent Consulting Engagement on enterprise initiatives to improve client outcomes and operational excellence.

Senior Manager, Participant Consulting Engagement

• Partner with an External Sales Executive to grow business and strengthen advisor relationships within an assigned territory.
• Engage proactively with financial advisors through phone, web meetings, and email to understand their needs and present Vanguard solutions.
• Lead consultative sales conversations that align with advisor goals, investment approaches, and client priorities.
• Coordinate follow-up actions across sales executives and internal partners; handle medium-complexity inquiries from clients and prospects.
• Create presentation materials for advisor meetings, conferences, and internal discussions.
• Conduct competitive research on investment products, positioning, fees, and marketing strategies.
• Collaborate with teams across Sales, Relationship Management, Compliance, and Operations to support client needs and business growth.
• Contribute to special projects and broader strategic initiatives as assigned.

Internal Sales Consultant – Internal Wholesaler

Application Engineer

• Provides senior level system analysis, design, development, and implementation of applications and databases
• Integrates third party products
• Elevates code into the development, test, and production environments on schedule
• Trains and mentors staff with less experience