Process Improvement Analyst

Vanguard

Process Improvement Analyst enhancing internal controls and supporting business processes at Vanguard. Collaborating with teams to implement process improvements and ensuring compliance across divisions.

Posted 5/5/2026full-timeScottsdale • Arizona, North Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Applies process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc.
Concatenates process improvement data and uses key metrics to measure outcomes.
Supports process improvement initiatives from inception through implementation ensuring deadlines are met. Defines scope and requirements, establishes timeline, and ensures timely completion of deliverables.
Develops documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses.
Develops and manages effective working relationships with internal clients and key stakeholders.
Supports the development of training and/or change management materials and activities to support new processes and procedures.
Coordinates follow-up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained. Supports the planning and implementation of quality assurance and compliance processes.
Provides assistance for regulated and monitored activities.
Participates in special projects and performs other duties as assigned.

Requirements

What you’ll need

Minimum of three years related work experience with progressive responsibility required.
Undergraduate degree or an equivalent combination of training and experience required.
Process improvement certification (i.e. McKinsey Lean training, Six Sigma certification) preferred.
Ability to obtain certification within 2 year period required.

Benefits

Comp & perks

Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process definitionprocess improvementdata analysisbusiness process designdocumentation developmentfunctional specificationsprocess mappinggap analysisquality assurancecompliance processes

Soft Skills

relationship managementstakeholder engagementcommunicationproject managementteam coordinationtraining developmentchange managementproblem-solvingtime managementcollaboration

Certifications

process improvement certificationMcKinsey Lean trainingSix Sigma certification