Valtech

Coveo Consultant

Valtech

full-time

Posted on:

Location Type: Remote

Location: Canada

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Offer consulting services and execute mandates focused on B2B & B2C digital transformation.
  • Spearhead and conduct extensive project discovery sessions to delve deep into business requirements.
  • Craft detailed BRD (Business Requirements Document) showcasing the intricate needs of clients.
  • Lead strategic engagements on search implementations. From discovery, implementation, configuration and optimization of the search experience leveraging various platforms and solutions.
  • Conceptualize epics and stories, subsequently building and prioritizing robust project backlogs, ensuring that assumptions and dependencies are duly considered.
  • Collaborate with solution architects to bridge the gap between business requirements and technical necessities.
  • Engage in strategic endeavors, assisting clients in both defining and achieving present and future business aspirations.
  • Collaborate with cross-functional teams, including developers, designers, and other SMEs to implement recommended solutions.
  • Conduct training sessions and workshops to educate clients on search best practices and maximize the effectiveness of their search functionality.
  • Configure, customize and optimize search solutions to align with clients' specific requirements and objectives.
  • Partner with Client Partners (VPs/ADs) to leverage synergies across mandates, promoting a cohesive sharing of strategic insights.
  • Track vital metrics and KPIs to gauge the ROI of projects, and proactively monitor the overall performance, emphasizing an ROI-centric approach in every client deliverable.
  • Lead client teams towards a culture of Performance Measurement, showcasing the potential of key KPIs in their deliverables.
  • Monitor and analyze search performance metrics to measure the impact of implemented solutions and identify opportunities for further optimization.
  • Recognize consulting service needs of clients, position them in sync with other offerings, price them competitively, and ensure their delivery adds substantial value to clients.
  • Engage in sales pitches, encompassing concept creation, methodology definition, costing, and final presentation.
  • Collaborate with sales and business development teams to identify opportunities for new business and contribute to the development of proposals and pitches.

Requirements

  • Minimum of 7 years of experience in eCommerce strategy with enterprise accounts.
  • Knowledge of eCommerce Platforms such as Optimizely Configured Commerce, Adobe Commerce, SalesForce Commerce Cloud, VTEX, SAP Commerce Cloud, etc.
  • 2+ years of experience leading discovery, implementation, configuration and optimization of search solutions such as Algolia, Bloomreach Discovery, Coveo, Klevu, SearchSpring and Elastic.
  • A proactive leader with business acumen.
  • Positive attitude and diplomatic approach to communication.
  • Ability to communicate complex ideas in a simple way, including to a C-level audience.
  • University education in eCommerce, IT, business administration or any other related field (or relevant experience).
  • Knowledge of retail, B2C, B2B and D2C.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.
  • Ability to work effectively both independently and as part of a collaborative team environment.
Benefits
  • A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
  • Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
  • A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
  • A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
  • Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
  • Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
  • We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eCommerce strategysearch implementationconfigurationoptimizationbusiness requirements documentationproject backlog managementperformance measurementdata analysisKPI trackingconsulting services
Soft Skills
leadershipbusiness acumencommunicationproblem-solvingcollaborationproactive attitudediplomatic approachanalytical thinkingindependent workteamwork