Product Designer II, Servicing
Valon
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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About the role
- Lead end-to-end design for a core mortgage servicing product area, from early discovery through launch and iteration.
- Collaborate closely with cross-functional partners to deliver user-centered solutions in a fast-paced, agile environment.
- Simplify complex workflows and translate regulatory and operational requirements into intuitive, elegant experiences for homeowners and servicing professionals.
- Contribute to product strategy by bringing a deep understanding of user needs, informed by both qualitative and quantitative research.
- Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.
Requirements
- 2+ years of product design experience, preferably in consumer design and operational environments.
- A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.
- Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.
- Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
- Excellent communication and organizational skills, with a collaborative mindset and attention to detail.
Benefits
- Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan. NB: The base salary range reflects multiple levels. We assess level based on a combination of past experience and interview performance
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
- Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
- Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
- Generous time off: flexible paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designuser-centered designsystems thinkingqualitative researchquantitative researchend-to-end product experiencesworkflow simplificationregulatory requirements translationiterationconcept to launch
Soft Skills
collaborationcommunicationorganizational skillsattention to detailnavigating ambiguityproblem-solvingfeedback provisionculture fosteringuser needs understandingfast-paced adaptability